Have you tried using the shift key rather than the caps lock
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] On Behalf Of wayne17a Sent: Thursday, 21 September 2017 11:46 AM To: macvisionaries <macvisionaries@googlegroups.com> Subject: Re: mac newbie hello no i just can’t use the caps lock key when entering a password in the app store so can’t update my mac from my old version of el captain On Sep 20, 2017, at 12:24 PM, Jonathan Cohn <jon.c.c...@gmail.com<mailto:jon.c.c...@gmail.com>> wrote: Which version of MacOS are you using? The latest versions have VoiceOVer take control of the caps lock key much like Windows screen readers have done for several years. If double tapping the CapsLock causes it to work then that is what you are encountering. This can be disabled in VoiceOVer Utility. On Wed, Sep 20, 2017 at 11:38 AM wayne17a <wayne...@gmail.com<mailto:wayne...@gmail.com>> wrote: ƒhello i am trying to find my way around the mac os again after a long time out but i am having a lot of trouble so i need hints on where to start i think a fresh install of the os would help because i cannot get my caps lock to work on any keyboard i have connected so where can i get a step by step guide to reinstall a fresh os i am using a mid 2012 mac book pro so any help would be most grateful wayne c -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. 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