Hi, You should be able to back it up to iCloud, then restore without losing anything. If the problem persists, then we can go from there.
Later... Tim Kilburn Fort McMurray, AB Canada On Aug 29, 2017, at 11:42, Sarai Bucciarelli <sarai.bucciare...@gmail.com> wrote: Thanks! This is her only device. Sarai D Bucciarelli www.linkedin.com/in/SaraiDBucciarelli -----Original Message----- From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] On Behalf Of Tim Kilburn Sent: Tuesday, August 29, 2017 12:09 PM To: macvisionaries@googlegroups.com Subject: Re: error 404 Hi, That's odd. I tapped on the link you provided in the message and it worked fine for me both on my iPhone and Mac. It sounds to me like there's some sort of linkage issue between Mail and Safari on the iDevice. I suggest you backup and restore it to see if things improve. Later... Tim Kilburn Fort McMurray, AB Canada On Aug 29, 2017, at 08:55, Sarai Bucciarelli <sarai.bucciare...@gmail.com> wrote: Yeah, she has no issues there. Sarai D Bucciarelli www.linkedin.com/in/SaraiDBucciarelli -----Original Message----- From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] On Behalf Of Tim Kilburn Sent: Tuesday, August 29, 2017 9:12 AM To: macvisionaries@googlegroups.com Subject: Re: error 404 Hi, When going to Safari itself, without using an embedded link, will Safari go to web-sites properly? That is, if you entered the address manually into Safari, do you get the same error or does it work properly? Later... Tim Kilburn Fort McMurray, AB Canada On Aug 29, 2017, at 08:07, Sarai Bucciarelli <sarai.bucciare...@gmail.com> wrote: Sure. http://www.rossbridge.com/ Sarai D Bucciarelli www.linkedin.com/in/SaraiDBucciarelli -----Original Message----- From: 'Janina Sajka' via MacVisionaries [mailto:macvisionaries@googlegroups.com] Sent: Tuesday, August 29, 2017 6:25 AM To: macvisionaries@googlegroups.com Subject: Re: error 404 Got a sample link you could share on list? Sarai Bucciarelli writes: > Hi: > Yes, she can access links on Safari on the iPad. > I've gone back through my sent mail and found a message with a link, opened > it, and opened the link in the email. No issues there. That was my thought as > well. I'm just stumped. > > Sarai D Bucciarelli www.linkedin.com/in/SaraiDBucciarelli > > -----Original Message----- > From: 'Janina Sajka' via MacVisionaries > [mailto:macvisionaries@googlegroups.com] > Sent: Monday, August 28, 2017 7:44 AM > To: macvisionaries@googlegroups.com > Subject: Re: error 404 > > Error 404 is a web browser error meaning the page couldn't be found. > > You need to figure out where the problem is, or ask more specific questions > here. There's little anyone can say to help you without more information. > > Some possibilities: > > 1.) Is she able to access links at all? What happens if she opens > the browser and accesses content on the web? Does that work? > > 2.) How do you know the link you're sending her is OK? How did you > confirm that? > > Question 2 is not meant to offend. Please understand. It's important to > verify with precision that what you think you're sending is what's actually > being sent, and then that it's actually what's being received. > > > Good luck! > > Janina > > Sarai Bucciarelli writes: >> Hi guys: >> My mother has an iPad air. Everytime I send her a URL in an email >> message, she gets error 404 when choosing the URL. It doesn't matter >> weather I send from my Mac, or from Windows. The URL is fine. Is there a way >> to fix this? >> >> Sarai D Bucciarelli www.linkedin.com/in/SaraiDBucciarelli >> >> >> -- >> The following information is important for all members of the Mac >> Visionaries list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your Mac Visionaries list moderator is Mark Taylor. You can reach >> mark at: macvisionaries+modera...@googlegroups.com and your owner is >> Cara Quinn - you can reach Cara at caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/macvisionaries@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to macvisionaries+unsubscr...@googlegroups.com. >> To post to this group, send email to macvisionaries@googlegroups.com. >> Visit this group at https://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/d/optout. > > -- > > Janina Sajka, Phone: +1.443.300.2200 > sip:jan...@asterisk.rednote.net > Email: jan...@rednote.net > > Linux Foundation Fellow > Executive Chair, Accessibility Workgroup: http://a11y.org > > The World Wide Web Consortium (W3C), Web Accessibility Initiative (WAI) > Chair, Accessible Platform Architectures http://www.w3.org/wai/apa > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor. You can reach > mark at: macvisionaries+modera...@googlegroups.com and your owner is > Cara Quinn - you can reach Cara at caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/macvisionaries@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at https://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor. You can reach > mark at: macvisionaries+modera...@googlegroups.com and your owner is > Cara Quinn - you can reach Cara at caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/macvisionaries@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at https://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. -- Janina Sajka, Phone: +1.443.300.2200 sip:jan...@asterisk.rednote.net Email: jan...@rednote.net Linux Foundation Fellow Executive Chair, Accessibility Workgroup: http://a11y.org The World Wide Web Consortium (W3C), Web Accessibility Initiative (WAI) Chair, Accessible Platform Architectures http://www.w3.org/wai/apa -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: macvisionaries+modera...@googlegroups.com and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at https://groups.google.com/group/macvisionaries. 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