Cara: I’ve forwarded this message on to zoom. supp...@zoom.us <mailto:supp...@zoom.us> This is in hopes that they reply and we can find a positive resolution to the issues users are facing with it. Everyone’s use case scenario is different, for example I schedule my meetings and webinars on my account page in Safari. (Sign into the account you want to schedule a meeting in and go to: https://zoom.us/meeting/schedule <https://zoom.us/meeting/schedule> ) The way to get around the date issue on this page is to press your voiceover keys plus Space Key on the date, use table navigation to jump to the table, select the date within the table, , interact with the sell, press vo+Space, and then type in the time in the edit box, NOTE: after you select the date, (available dates are links, unavailable dates are just numbers), voiceover automatically stops interacting with the table. Focus for me is then brought back to the top of the page, so I typed find for the number of the day I selected, which jumps focus back to the date. I press tab and you can then select the time by typing it into the edit box. E.G. 10:24 When you press tab again your asked to select"a.m., or p.m.", if you press VO Left once, you'll hear either option selected, and this is a link. Selecting this link will place voiceover in a edit box, press voiceover right arrow to select which option you would like the meeting to be scheduled for. The timezone selection is the same way FYI. I don't know if you can view your meetings from the zoom application on either Mac OS or iOS, I live out of Google calendar so my links I need to attend our either in the event or there in my email notification that comes 10 minutes before the time I need to be there. However, I have seen the focus issues with the chat window, most especially in a presentation I gave yesterday showing other users how to use zoom. Additionally I've also seen at focus issues in the members list, for example voiceover doesn't seem to keep focused on the list of members and if you're trying to quickly switch between members list and chat Focus tends to become lost. I don't know how to explain it…
I've also explained how individuals viewing a webinar or attending a meeting cannot interact with the pole feature at least on the Mac, and hosts on the Mac cannot either interact with the pole or read the results live in a previous communication with zoom, so am hopeful that they look into this. I do not know how accessible the reports are, I'll be testing those over the next couple of weeks as I'm hosting some webinars for a few clients. Additionally, as noted in this message I forwarded, I also have found pressing the broadcast button when a webinar is in test only mode, seems to be impossible with voiceover on the Mac. How I've gotten around this is to set my iPhone as a alternative host, and then press the broadcast button from it. Now I will say as outlined in this video I recorded it on YouTube:Accessible webinar software for the blind https://www.youtube.com/watch?v=IJXzEYfG8NM <https://www.youtube.com/watch?v=IJXzEYfG8NM> That accessibility has changed from one update to another, so be sure that you are running the latest update of zoom just to verify that some of the mentioned things you brought up are not remedied. "Good Day: As I know it’s likely your team doesn’t monitor forms like the one below, I thought I should send this to you and give it to your team for feedback. I’ve seen this type of behavior when trying to use the “broadcast”button on the Mac with zoom for webinars, as Voiceover doesn’t ever allow me to press it. I suggest someone form your team subscribe to this form and to http://applevis.com/ <http://applevis.com/> To acquire feedback from the users of your platform who are using it on a daily bases. Hoping this finds you all well. Best. Michael " Hears a page to bring up when providing feedback, they want to do good however lets help them with providing feedback: " Commitment Zoom is committed to ensuring universal access to our products and services, so that all meeting hosts and participants can have the best experience possible. Zoom's accessibility features enable users with disabilities to schedule, attend, and participate in Zoom meetings and webinars, view recordings, and access administrative features across our supported devices. “ http://zoom.us/accessibility <http://zoom.us/accessibility> > > On Apr 20, 2017, at 6:00 PM, Cara Quinn <caraqu...@caraquinn.com> wrote: > > Karen and All, > > I have also been using Zoom with a corporate account pretty much every day > for about a year now but unlike everyone else posting here so far, I have > encountered a number of really bothersome accessibility issues. > > So I am wondering if you or someone else in this thread may be able to tell > me what the heck I am doing wrong! lol! > > Firstly, in scheduling a meeting on the Mac, choosing a date causes VO to get > stuck in the date area. > > Once I figured out that I needed to interact with the date again, I was not > able to hear which field I was editing with up and down arrows. More > accurately, I can hear the items which are changing but once I have selected > an item and use the left or right arrows to move to the next item, no time or > date elements are announced until I start using up or down arrows to edit > them. > > So I basically need to just guess at which time or date element I am editing > at any given moment. > > this is further complicated by the fact that once I am done editing the time > and date, Voiceover still seems to be stuck in the date area and it is only > by luck that I am able to get out of this area and not change anything I have > just set. > > Once I get through that horror show, then I need to be careful when moving > through the rest of the scheduling window so as not to accidentally get > caught in the date area again. > > So finally, once I have scheduled the meeting successfully, I then go to my > meetings tab and am greeted with a grid of unknown cells which I then need to > interact with to see which contains my scheduled meeting. Once I do that, > there is no obvious way to add participants to it. > > If I click on the Contacts tab to access my company contacts I find a really > funky table that seems to cause Voiceover to keep jumping in the list of > people as if the list is constantly refreshing. > > Once I am able to select a person, I am placed into what looks like a chat > window and again, Voiceover gets stuck in this window. I.E. I can press > Escape to get out of the chat window but as soon as Voiceover moves out of > the window its focus is immediately brought back into the chat window again. > > This insanity also sometimes happens when I am just moving through the table > trying to locate a person. I.E. I will be looking for someone and suddenly I > will just end up in a chat window with a random person I am passing by in the > constantly refreshing list of contacts. > > I am assuming this list keeps refreshing to keep up with coworkers statuses > and such but for God’s sake, there needs to be a way to turn this off. lol! > > Needless to say this is all just hellishly annoying to say the least when I > just want / need to get work done. So I am really curious at what others’ are > doing to make this app usable. > > I have not even gotten into the squirreliness on the iOS client or the window > juggling I seem to need to do when hosting a live meeting or presentation on > the Mac where I need to do screen sharing. It’s all just a bit much for me. > :) -And certainly is not ready to be called accessible at a corporate level > in my opinion. > > So for me personally, calling this accessible is really kind of a stretch. > It’s sort of usable but not what I would consider accessible or at all > enjoyable. :) > > Just my opinion of course and as I say, I am more than excited to hear > others’ feedback if it can help me tame this beastie! lol! > > thanks bunches All and do have a lovely evening / morning / day, wherever you > may be on this little blue-green ball of ours. > > Cheers! > > Cara > --- > iOS design and development - LookTel.com > --- > View my Online Portfolio at: > > http://www.onemodelplace.com/models/Cara-Quinn > > Follow me on Twitter! > > https://twitter.com/ModelCara > > On Apr 20, 2017, at 10:25 AM, Karen Lewellen <klewel...@shellworld.net> wrote: > > I will add that zoom allows you to give participant's a call in number > instead, a fine option for those ho prefer attending without video at all. > Granted as is often the case when the audio is video based, the quality is > sort of nose crinkle worthy, but at least the door for phone alone is there. > Karen > > On Thu, 20 Apr 2017, Kliphton Miller wrote: > >> I HAVE BEEN USING ZOOM FOR ABOUT A YEAR, IT IS MOSTLY ACCESSIBLE, JUST THAT >> SOME OPTIONS THAT ARE available to the sited user, vo doesn’t read during a >> conference, but it’s not a deal breaker. >>> On Apr 20, 2017, at 6:06 AM, Alex Hall <mehg...@icloud.com> wrote: >>> >>> Hi all, >>> I saw on Twitter yesterday that a new web conferencing service was >>> discovered recently: www.zoom.us <http://www.zoom.us/>. The big news here >>> is that they have an accessibility website (https://zoom.us/accessibility >>> <https://zoom.us/accessibility>), an email address (acc...@zoom.us >>> <mailto:acc...@zoom.us>), and a commitment to keeping their product >>> accessible. They claim compatibility with VoiceOver, Talkback, and NVDA, >>> covering all the major platforms. >>> >>> I haven't tried the service at all, and am going off only what I read on >>> their website and in the article that pointed me to them in the first >>> place. However, things look good. If you're in need of this kine of service >>> and you try Zoom, I'd love to hear what you thought of the experience. >>> >>> I haven't been following the Citrix thread, so I apologize if this was >>> already brought up over there. >>> >>> -- >>> Alex Hall >>> >>> >>> >>> >>> >>> -- >>> The following information is important for all members of the Mac >>> Visionaries list. >>> >>> If you have any questions or concerns about the running of this list, or if >>> you feel that a member's post is inappropriate, please contact the owners >>> or moderators directly rather than posting on the list itself. >>> >>> Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: >>> macvisionaries+modera...@googlegroups.com and your owner is Cara Quinn - >>> you can reach Cara at caraqu...@caraquinn.com >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/macvisionaries@googlegroups.com/ >>> <http://www.mail-archive.com/macvisionaries@googlegroups.com/> >>> --- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to macvisionaries+unsubscr...@googlegroups.com >>> <mailto:macvisionaries+unsubscr...@googlegroups.com>. >>> To post to this group, send email to macvisionaries@googlegroups.com >>> <mailto:macvisionaries@googlegroups.com>. >>> Visit this group at https://groups.google.com/group/macvisionaries >>> <https://groups.google.com/group/macvisionaries>. >>> For more options, visit https://groups.google.com/d/optout >>> <https://groups.google.com/d/optout>. >> >> -- >> The following information is important for all members of the Mac >> Visionaries list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: >> macvisionaries+modera...@googlegroups.com and your owner is Cara Quinn - you >> can reach Cara at caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/macvisionaries@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to macvisionaries+unsubscr...@googlegroups.com. >> To post to this group, send email to macvisionaries@googlegroups.com. >> Visit this group at https://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: > macvisionaries+modera...@googlegroups.com and your owner is Cara Quinn - you > can reach Cara at caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/macvisionaries@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at https://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: macvisionaries+modera...@googlegroups.com and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
