Hello All, Apologies, I thought I had replied to the list that I had solved the issue. By 2 forced resets and I was able to start VO by doing a triple clip of the home button. I knew the volume was okay as it was chattering which I assumed it meant that the backup had completed. But it just seemed like it had froze. It was very stressful.
Thanks to all those who offered suggestions. Gena > On 2 Jan 2017, at 03:58, Scott Granados <scott.grana...@gmail.com> wrote: > > Also, connect directly with your cables to iTunes and restart accessibility. > One of the issues is this can get to a state where triple press wasn’t > enabled and voice over gets stuck so starting with Siri doesn’t work. > > Like Simon suggests as well, check your volume first but if all else fails > enable accessibility again under a directly connected iTunes session. > > Good luck. > > > > >> On Jan 1, 2017, at 10:27 PM, Simon Fogarty <si...@blinky-net.com> wrote: >> >> Hi Georgina >> >> Have you tried increasing the Volume to see if it's turned up? >> >> I've heard of this happening before, >> >> Also if you've had Bluetooth headphones or speakers connected check that >> they aren't on and taking over the audio. >> >> The other thing to check would be a triple press of the home key so three >> quick presses on the home key can if setup at start up turn on the Voiceover >> system. >> >> Note that you should try turning up the volume first because if vo is >> already running then your likely to turn voiceover off using triple click >> Hope that helps. >> >> -----Original Message----- >> From: macvisionaries@googlegroups.com >> [mailto:macvisionaries@googlegroups.com] On Behalf Of Georgina Joyce >> Sent: Monday, 2 January 2017 6:48 AM >> To: AppleVis List <macvisionaries@googlegroups.com> >> Subject: VoiceOver on the locked screen of an iPhone >> >> Hello All, >> >> I’ve a problem with my iPhone. I tried to do a backup restore. Now the phone >> is silent and iTunes states that I need to enter the passcode on the iPhone. >> Being an iPhone 7 I can click the home button and feel the haptic feedback. >> But I can’t get it to speak to me at all. “Hey siri turn on VoiceOver” >> doesn’t work. I’ve clicked the home button in threes many times but no sound >> comes from the speakers. How can I get VO to speak so that I can enter my >> passcode? >> >> Any ideas? >> >> Thanks, >> >> Gena >> >> -- >> The following information is important for all members of the Mac >> Visionaries list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your Mac Visionaries list moderator is Mark Taylor. 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