Hello what about phoning owc I have heard that there customer service 
is very good but I stress that is only what I heard


-----Original Message-----
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of Scott Davert
Sent: Tuesday, November 15, 2016 2:36 PM
To: macvisionaries
Subject: Problem with Owc Thunderbolt dock under Windows 7 with bootcamp

Hi all.
 I thought, at the time of purchase, this would be the ideal solution for me. I 
have an eleven inch Macbook Air, and so I'm limited on how many peripherals I 
can connect. So, I purchased a Thunderbolt dock to offset this challenge. It 
works fine under Mac OS, but will not work under Windows 7 on my Bootcamp 
partition. I plugged it in while running Windows, with no results, so switched 
to Mac OS and it works great. However, for the skae of my employer, I must run 
Windows. When I plug the device in under Windows, I got the error that the 
hardware had not been installed properly. I rebooted, and tried again. Now, in 
the System Tray, I have an eject Hardware option, with the Thunderbolt Doc now 
as an option to eject. However, even when plugging in a USB keyboard, Windows 
doesn't appear to recognize that it's there. I also tried an external hard 
drive. I can't find it under device manager to uninstall the driver, and there 
doesn't seem to be much on Google regarding the subject. So, does anyone else 
happen to know what I can do to fix this issue? Any help would be greatly 
appreciated!

Thanks so much!
Scott

--
The following information is important for all members of the Mac Visionaries 
list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your Mac Visionaries list moderator is Mark Taylor.  You can reach mark at:  
macvisionaries+modera...@googlegroups.com and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/macvisionaries@googlegroups.com/
---
You received this message because you are subscribed to the Google Groups 
"MacVisionaries" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to macvisionaries+unsubscr...@googlegroups.com.
To post to this group, send email to macvisionaries@googlegroups.com.
Visit this group at https://groups.google.com/group/macvisionaries.
For more options, visit https://groups.google.com/d/optout.

-- 
The following information is important for all members of the Mac Visionaries 
list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your Mac Visionaries list moderator is Mark Taylor.  You can reach mark at:  
macvisionaries+modera...@googlegroups.com and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/macvisionaries@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"MacVisionaries" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to macvisionaries+unsubscr...@googlegroups.com.
To post to this group, send email to macvisionaries@googlegroups.com.
Visit this group at https://groups.google.com/group/macvisionaries.
For more options, visit https://groups.google.com/d/optout.

Reply via email to