Hello what about phoning owc I have heard that there customer service is very good but I stress that is only what I heard
-----Original Message----- From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] On Behalf Of Scott Davert Sent: Tuesday, November 15, 2016 2:36 PM To: macvisionaries Subject: Problem with Owc Thunderbolt dock under Windows 7 with bootcamp Hi all. I thought, at the time of purchase, this would be the ideal solution for me. I have an eleven inch Macbook Air, and so I'm limited on how many peripherals I can connect. So, I purchased a Thunderbolt dock to offset this challenge. It works fine under Mac OS, but will not work under Windows 7 on my Bootcamp partition. I plugged it in while running Windows, with no results, so switched to Mac OS and it works great. However, for the skae of my employer, I must run Windows. When I plug the device in under Windows, I got the error that the hardware had not been installed properly. I rebooted, and tried again. Now, in the System Tray, I have an eject Hardware option, with the Thunderbolt Doc now as an option to eject. However, even when plugging in a USB keyboard, Windows doesn't appear to recognize that it's there. I also tried an external hard drive. I can't find it under device manager to uninstall the driver, and there doesn't seem to be much on Google regarding the subject. So, does anyone else happen to know what I can do to fix this issue? Any help would be greatly appreciated! Thanks so much! Scott -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: macvisionaries+modera...@googlegroups.com and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: macvisionaries+modera...@googlegroups.com and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.