Is the Express version compatible with Sierra?

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On 10/12/2016 10:10 AM, Brian Fischler wrote:
John, Are you using Abby Fine Reader Express or Pro? I am using Express
or should say trying to use. Just deleted and reinstalled and still
nothing. Most frustrating product out there.
On Oct 12, 2016, at 12:51 PM, John Panarese <jpanar...@gmail.com
<mailto:jpanar...@gmail.com>> wrote:

   I’ve had no problems with my HP8500. I just checked it out to be
sure. I’d suggest first making sure Image Capture will work with the
scanner. If it does, you might want to try deleting Abby and then
installing it again. If Image Capture isn’t working, be sure the
scanner is being seen by the Mac at all.


Take Care

John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, j...@macfortheblind.com <mailto:j...@macfortheblind.com>
Website, http://www.macfortheblind.com <http://www.macfortheblind.com/>

APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer

AUTHORIZED APPLE STORE BUSINESS AFFILIATE

MAC and iOS VOICEOVER TRAINING AND SUPPORT



On Oct 12, 2016, at 12:45 PM, Brian Fischler <brianfisch...@me.com
<mailto:brianfisch...@me.com>> wrote:

Hey all,

Since installing Sierra I have not been able to get Abby Fine Reader
to work. I have done my research on this issue and it looks like Abby
is not recognizing my scanner as it is only giving me the option to
read from file, no Twain driver option. Does anyone know how to fix
this as Abby Fine Reader customer service is impossible to get on the
phone and Canon was useless. Thanks,

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