ok,

keeping hyour i pod connectted to itunes;

go to file, devices, and transfer purchessed apps to iTunes
after this is finished on your iPod do a backup to iCloud useing your iPod in 
settings, iCloud and down at the bottom look to see that backup is turned on 
then exit out of settings to the home screen and keep the iPod plugged into the 
computer and lock the iPod
wait about tem minutes to be sure and then unlock the iPod, and go to settings, 
iCloud, and see when the last backup was it should have a date and time of 
today.

now if all this is complete from iTunes you will do the following

make sure your iTouch is selectted, and then tab to the scroll pain and inter 
act and tab down to backup to this device and put a check in the box
now move to increptted backup and put a check in this box
now make a password for the increptted backup.
now move to backup or sync i can not remember which it is at the moment and vo 
spacebar to start the backup.

when it is finished backing up all your info we can move on from there.

you want to incrept because this way you will save all your settings and 
fpasswords and etc in the backup.

when this is finished you can do a restore of the device and when it is 
restored with the latest i o s then you can if needed restore from the backup 
you just fmade to the computer
> On Mar 26, 2016, at 11:12 AM, Donna Goodin <doniado...@me.com> wrote:
> 
> Well, this just gets weirder and weirder.  I've got my iPod connected to 
> iTunes, and pressed Check for update, and iTunes tells me that the current 
> version 9.2 is up to date.  Now I really don't know what to do.
> Cheers,
> Donna
>> On Mar 26, 2016, at 9:34 AM, Basioli George <gbma...@gmail.com> wrote:
>> 
>> well sometimes your device get’s correptted and it needs to be done in 
>> iTunes.
>> 
>> are you connectted to iCloud on your iTouch?
>> 
>> if so besure backup is turned on and then exit out of settings and on your 
>> home screen plug in your device, and lock the device and let it do a backup 
>> of it and then try
>>> On Mar 26, 2016, at 7:04 AM, Donna Goodin <doniado...@me.com> wrote:
>>> 
>>> Grrrrrrr. :)  Thanks for trying to help, George.
>>> Cheers,
>>> Donna
>>>> On Mar 26, 2016, at 9:03 AM, Basioli George <gbma...@gmail.com> wrote:
>>>> 
>>>> do it through iTunes then
>>>>> On Mar 26, 2016, at 7:01 AM, Donna Goodin <doniado...@me.com> wrote:
>>>>> 
>>>>> Nope, still no joy.
>>>>> Donna
>>>>>> On Mar 26, 2016, at 8:44 AM, Basioli George <gbma...@gmail.com> wrote:
>>>>>> 
>>>>>> do a hard reset of the device by holding down the power button for about 
>>>>>> 10 seconds and letting up and wait for it to start again 
>>>>>>> On Mar 26, 2016, at 6:42 AM, Donna Goodin <doniado...@me.com> wrote:
>>>>>>> 
>>>>>>> Did that.  Didn't help.
>>>>>>> Cheers,
>>>>>>> Donna
>>>>>>>> On Mar 26, 2016, at 8:36 AM, Basioli George <gbma...@gmail.com> wrote:
>>>>>>>> 
>>>>>>>> plug it into power and try
>>>>>>>>> On Mar 26, 2016, at 5:57 AM, Donna Goodin <doniado...@me.com> wrote:
>>>>>>>>> 
>>>>>>>>> Hi all,
>>>>>>>>> 
>>>>>>>>> I'm having an odd problem trying to update my fifth gen iPod.  I've 
>>>>>>>>> tried several times, and each time I get an error message that the 
>>>>>>>>> update cannot be verified because I am not connected to the internet. 
>>>>>>>>>  I am, in fact, connected to the internet, I can update other apps in 
>>>>>>>>> the app store, and load pages in Safari.  Anyone know what might be 
>>>>>>>>> causing this or what I can do?
>>>>>>>>> TIA,
>>>>>>>>> Donna
>>>>>>>>> 
>>>>>>>>> -- 
>>>>>>>>> The following information is important for all members of the Mac 
>>>>>>>>> Visionaries list.
>>>>>>>>> 
>>>>>>>>> If you have any questions or concerns about the running of this list, 
>>>>>>>>> or if you feel that a member's post is inappropriate, please contact 
>>>>>>>>> the owners or moderators directly rather than posting on the list 
>>>>>>>>> itself.
>>>>>>>>> 
>>>>>>>>> Your Mac Visionaries list moderator is Mark Taylor and your owner is 
>>>>>>>>> Cara Quinn - you can reach Cara at caraqu...@caraquinn.com
>>>>>>>>> 
>>>>>>>>> The archives for this list can be searched at:
>>>>>>>>> http://www.mail-archive.com/macvisionaries@googlegroups.com/
>>>>>>>>> --- 
>>>>>>>>> You received this message because you are subscribed to the Google 
>>>>>>>>> Groups "MacVisionaries" group.
>>>>>>>>> To unsubscribe from this group and stop receiving emails from it, 
>>>>>>>>> send an email to macvisionaries+unsubscr...@googlegroups.com.
>>>>>>>>> To post to this group, send email to macvisionaries@googlegroups.com.
>>>>>>>>> Visit this group at https://groups.google.com/group/macvisionaries.
>>>>>>>>> For more options, visit https://groups.google.com/d/optout.
>>>>>>>> 
>>>>>>>> -- 
>>>>>>>> The following information is important for all members of the Mac 
>>>>>>>> Visionaries list.
>>>>>>>> 
>>>>>>>> If you have any questions or concerns about the running of this list, 
>>>>>>>> or if you feel that a member's post is inappropriate, please contact 
>>>>>>>> the owners or moderators directly rather than posting on the list 
>>>>>>>> itself.
>>>>>>>> 
>>>>>>>> Your Mac Visionaries list moderator is Mark Taylor and your owner is 
>>>>>>>> Cara Quinn - you can reach Cara at caraqu...@caraquinn.com
>>>>>>>> 
>>>>>>>> The archives for this list can be searched at:
>>>>>>>> http://www.mail-archive.com/macvisionaries@googlegroups.com/
>>>>>>>> --- 
>>>>>>>> You received this message because you are subscribed to the Google 
>>>>>>>> Groups "MacVisionaries" group.
>>>>>>>> To unsubscribe from this group and stop receiving emails from it, send 
>>>>>>>> an email to macvisionaries+unsubscr...@googlegroups.com.
>>>>>>>> To post to this group, send email to macvisionaries@googlegroups.com.
>>>>>>>> Visit this group at https://groups.google.com/group/macvisionaries.
>>>>>>>> For more options, visit https://groups.google.com/d/optout.
>>>>>>> 
>>>>>>> -- 
>>>>>>> The following information is important for all members of the Mac 
>>>>>>> Visionaries list.
>>>>>>> 
>>>>>>> If you have any questions or concerns about the running of this list, 
>>>>>>> or if you feel that a member's post is inappropriate, please contact 
>>>>>>> the owners or moderators directly rather than posting on the list 
>>>>>>> itself.
>>>>>>> 
>>>>>>> Your Mac Visionaries list moderator is Mark Taylor and your owner is 
>>>>>>> Cara Quinn - you can reach Cara at caraqu...@caraquinn.com
>>>>>>> 
>>>>>>> The archives for this list can be searched at:
>>>>>>> http://www.mail-archive.com/macvisionaries@googlegroups.com/
>>>>>>> --- 
>>>>>>> You received this message because you are subscribed to the Google 
>>>>>>> Groups "MacVisionaries" group.
>>>>>>> To unsubscribe from this group and stop receiving emails from it, send 
>>>>>>> an email to macvisionaries+unsubscr...@googlegroups.com.
>>>>>>> To post to this group, send email to macvisionaries@googlegroups.com.
>>>>>>> Visit this group at https://groups.google.com/group/macvisionaries.
>>>>>>> For more options, visit https://groups.google.com/d/optout.
>>>>>> 
>>>>>> -- 
>>>>>> The following information is important for all members of the Mac 
>>>>>> Visionaries list.
>>>>>> 
>>>>>> If you have any questions or concerns about the running of this list, or 
>>>>>> if you feel that a member's post is inappropriate, please contact the 
>>>>>> owners or moderators directly rather than posting on the list itself.
>>>>>> 
>>>>>> Your Mac Visionaries list moderator is Mark Taylor and your owner is 
>>>>>> Cara Quinn - you can reach Cara at caraqu...@caraquinn.com
>>>>>> 
>>>>>> The archives for this list can be searched at:
>>>>>> http://www.mail-archive.com/macvisionaries@googlegroups.com/
>>>>>> --- 
>>>>>> You received this message because you are subscribed to the Google 
>>>>>> Groups "MacVisionaries" group.
>>>>>> To unsubscribe from this group and stop receiving emails from it, send 
>>>>>> an email to macvisionaries+unsubscr...@googlegroups.com.
>>>>>> To post to this group, send email to macvisionaries@googlegroups.com.
>>>>>> Visit this group at https://groups.google.com/group/macvisionaries.
>>>>>> For more options, visit https://groups.google.com/d/optout.
>>>>> 
>>>>> -- 
>>>>> The following information is important for all members of the Mac 
>>>>> Visionaries list.
>>>>> 
>>>>> If you have any questions or concerns about the running of this list, or 
>>>>> if you feel that a member's post is inappropriate, please contact the 
>>>>> owners or moderators directly rather than posting on the list itself.
>>>>> 
>>>>> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
>>>>> Quinn - you can reach Cara at caraqu...@caraquinn.com
>>>>> 
>>>>> The archives for this list can be searched at:
>>>>> http://www.mail-archive.com/macvisionaries@googlegroups.com/
>>>>> --- 
>>>>> You received this message because you are subscribed to the Google Groups 
>>>>> "MacVisionaries" group.
>>>>> To unsubscribe from this group and stop receiving emails from it, send an 
>>>>> email to macvisionaries+unsubscr...@googlegroups.com.
>>>>> To post to this group, send email to macvisionaries@googlegroups.com.
>>>>> Visit this group at https://groups.google.com/group/macvisionaries.
>>>>> For more options, visit https://groups.google.com/d/optout.
>>>> 
>>>> -- 
>>>> The following information is important for all members of the Mac 
>>>> Visionaries list.
>>>> 
>>>> If you have any questions or concerns about the running of this list, or 
>>>> if you feel that a member's post is inappropriate, please contact the 
>>>> owners or moderators directly rather than posting on the list itself.
>>>> 
>>>> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
>>>> Quinn - you can reach Cara at caraqu...@caraquinn.com
>>>> 
>>>> The archives for this list can be searched at:
>>>> http://www.mail-archive.com/macvisionaries@googlegroups.com/
>>>> --- 
>>>> You received this message because you are subscribed to the Google Groups 
>>>> "MacVisionaries" group.
>>>> To unsubscribe from this group and stop receiving emails from it, send an 
>>>> email to macvisionaries+unsubscr...@googlegroups.com.
>>>> To post to this group, send email to macvisionaries@googlegroups.com.
>>>> Visit this group at https://groups.google.com/group/macvisionaries.
>>>> For more options, visit https://groups.google.com/d/optout.
>>> 
>>> -- 
>>> The following information is important for all members of the Mac 
>>> Visionaries list.
>>> 
>>> If you have any questions or concerns about the running of this list, or if 
>>> you feel that a member's post is inappropriate, please contact the owners 
>>> or moderators directly rather than posting on the list itself.
>>> 
>>> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
>>> Quinn - you can reach Cara at caraqu...@caraquinn.com
>>> 
>>> The archives for this list can be searched at:
>>> http://www.mail-archive.com/macvisionaries@googlegroups.com/
>>> --- 
>>> You received this message because you are subscribed to the Google Groups 
>>> "MacVisionaries" group.
>>> To unsubscribe from this group and stop receiving emails from it, send an 
>>> email to macvisionaries+unsubscr...@googlegroups.com.
>>> To post to this group, send email to macvisionaries@googlegroups.com.
>>> Visit this group at https://groups.google.com/group/macvisionaries.
>>> For more options, visit https://groups.google.com/d/optout.
>> 
>> -- 
>> The following information is important for all members of the Mac 
>> Visionaries list.
>> 
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>> 
>> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
>> Quinn - you can reach Cara at caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/macvisionaries@googlegroups.com/
>> --- 
>> You received this message because you are subscribed to the Google Groups 
>> "MacVisionaries" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to macvisionaries+unsubscr...@googlegroups.com.
>> To post to this group, send email to macvisionaries@googlegroups.com.
>> Visit this group at https://groups.google.com/group/macvisionaries.
>> For more options, visit https://groups.google.com/d/optout.
> 
> -- 
> The following information is important for all members of the Mac Visionaries 
> list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
> Quinn - you can reach Cara at caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/macvisionaries@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "MacVisionaries" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to macvisionaries+unsubscr...@googlegroups.com.
> To post to this group, send email to macvisionaries@googlegroups.com.
> Visit this group at https://groups.google.com/group/macvisionaries.
> For more options, visit https://groups.google.com/d/optout.

-- 
The following information is important for all members of the Mac Visionaries 
list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara Quinn 
- you can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/macvisionaries@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"MacVisionaries" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to macvisionaries+unsubscr...@googlegroups.com.
To post to this group, send email to macvisionaries@googlegroups.com.
Visit this group at https://groups.google.com/group/macvisionaries.
For more options, visit https://groups.google.com/d/optout.

Reply via email to