Hi, John its Katie. I tried using the glass sound effect when I checked for new mail 2 days ago, and nothing happened. Then I went back to the new mail sound and when I check for new messages, I still don’t hear anything. I’m having no luck at this. In mail preferences in the general tab, I have the checkbox checked for play sounds for other mail actions. In the notification center, I have alerts and sounds checked for the mail app. The notification center is something new I haven’t seen on my Mac before since I upgraded from Snow Leopard. I’m not sure why this isn’t working. Do you have any other ideas? Should I have someone at the Apple store look at my Mac again? Thanks. Katie > On Oct 26, 2015, at 4:58 PM, John Panarese <jpanar...@gmail.com> wrote: > > I’d try the original new mail sound and see what happens. I am using it > now, though I do prefer my custom sound and will probably go back to using > it, since it was working. > > > Take Care > > John D. Panarese > Director > Mac for the Blind > Tel, (631) 724-4479 > Email, j...@macfortheblind.com > Website, http://www.macfortheblind.com > > APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer > > AUTHORIZED APPLE STORE BUSINESS AFFILIATE > > MAC and iOS VOICEOVER TRAINING AND SUPPORT > > > >> On Oct 26, 2015, at 7:07 PM, Katie Zodrow <kzodrow...@att.net> wrote: >> >> Hi, John. Normally I have the new message sound selected in Mail, but I >> changed the sound effect to glass instead. I checked the box after that when >> it said select ellipsis and closed out of mail preferences. I sent a test >> email to myself and thought the glass sound was going to work, but nothing >> happened when I got the email. Should I go back to the default mail sound or >> select a different sound? >> Thanks. >> Katie >>> On Oct 26, 2015, at 3:52 PM, John Panarese <jpanar...@gmail.com> wrote: >>> >>> Did you try messing with the popup menu for the new mail sound and try >>> different options. I just changed mine back to the default sound and it is >>> working. It was not working initially, which was why I was using a custom >>> sound I put on the system. However, now it is working. >>> >>> >>> Take Care >>> >>> John D. Panarese >>> Director >>> Mac for the Blind >>> Tel, (631) 724-4479 >>> Email, j...@macfortheblind.com >>> Website, http://www.macfortheblind.com >>> >>> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer >>> >>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE >>> >>> MAC and iOS VOICEOVER TRAINING AND SUPPORT >>> >>> >>> >>>> On Oct 26, 2015, at 6:37 PM, Katie Zodrow <kzodrow...@att.net> wrote: >>>> >>>> Hi, Mark and George. That’s exactly what happens to me with Mail too. I >>>> get the swishing send mail sound but no new mail sound when I receive >>>> messages. All the other sound effects and Voiceover work fine on my Mac. >>>> I guess there’s a few of us that have this problem besides me. I’m glad >>>> I’m not the only one. >>>> Katie >>>>> On Oct 25, 2015, at 11:02 PM, M. Taylor <mk...@ucla.edu> wrote: >>>>> >>>>> Hello Katie, >>>>> >>>>> I'm curious, are you hearing sound effects in other applications such as >>>>> the Messages app? >>>>> >>>>> Be sure that your system sound preferences are set correctly. >>>>> >>>>> Please do the following: >>>>> >>>>> Note, the following steps assume that you are using only the computer's >>>>> internal speakers for sound output. >>>>> >>>>> 1. >>>>> With all applications closed, from the Apple Menu, select System >>>>> Preferences. >>>>> >>>>> 2. >>>>> Select Sounds. A dialogue box will open containing three Tabs labeled >>>>> Sound Effects, Output, and Input. >>>>> >>>>> 3. >>>>> On the Sound Effects tab, make certain that the "Play sound effects >>>>> through" option is set to Internal speakers. >>>>> >>>>> 4. >>>>> On the Output tab, set the "select a device for output" option to >>>>> internal speakers. >>>>> >>>>> 5. >>>>> Close the dialogue box. >>>>> >>>>> Now, open the mail application and see what happens. >>>>> >>>>> Good Luck, >>>>> >>>>> Mark >>>>> >>>>> -----Original Message----- >>>>> From: macvisionaries@googlegroups.com >>>>> [mailto:macvisionaries@googlegroups.com] On Behalf Of Katie Zodrow >>>>> Sent: Sunday, October 25, 2015 5:32 PM >>>>> To: macvisionaries@googlegroups.com >>>>> Subject: still no new message sound in Mail >>>>> >>>>> Hi, everyone. I just updated to OS 10.11.1 today. I’m still not getting >>>>> any new message sound when I receive something in Mail. I thought Apple >>>>> was going to fix this. I decided for now to just get alerts for mail in >>>>> notification center so I'll know when I get new email for now. Has anyone >>>>> else had this problem after they updated? >>>>> I hope the next update Apple releases has that mail sound fixed. >>>>> Katie >>>>> >>>>> -- >>>>> The following information is important for all members of the Mac >>>>> Visionaries list. >>>>> >>>>> If you have any questions or concerns about the running of this list, or >>>>> if you feel that a member's post is inappropriate, please contact the >>>>> owners or moderators directly rather than posting on the list itself. >>>>> >>>>> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara >>>>> Quinn - you can reach Cara at caraqu...@caraquinn.com >>>>> >>>>> The archives for this list can be searched at: >>>>> http://www.mail-archive.com/macvisionaries@googlegroups.com/ >>>>> --- >>>>> You received this message because you are subscribed to the Google Groups >>>>> "MacVisionaries" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send an >>>>> email to macvisionaries+unsubscr...@googlegroups.com. >>>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>> For more options, visit https://groups.google.com/d/optout. >>>>> >>>>> -- >>>>> The following information is important for all members of the Mac >>>>> Visionaries list. >>>>> >>>>> If you have any questions or concerns about the running of this list, or >>>>> if you feel that a member's post is inappropriate, please contact the >>>>> owners or moderators directly rather than posting on the list itself. >>>>> >>>>> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara >>>>> Quinn - you can reach Cara at caraqu...@caraquinn.com >>>>> >>>>> The archives for this list can be searched at: >>>>> http://www.mail-archive.com/macvisionaries@googlegroups.com/ >>>>> --- >>>>> You received this message because you are subscribed to the Google Groups >>>>> "MacVisionaries" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send an >>>>> email to macvisionaries+unsubscr...@googlegroups.com. >>>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>> For more options, visit https://groups.google.com/d/optout. >>>> >>>> -- >>>> The following information is important for all members of the Mac >>>> Visionaries list. >>>> >>>> If you have any questions or concerns about the running of this list, or >>>> if you feel that a member's post is inappropriate, please contact the >>>> owners or moderators directly rather than posting on the list itself. >>>> >>>> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara >>>> Quinn - you can reach Cara at caraqu...@caraquinn.com >>>> >>>> The archives for this list can be searched at: >>>> http://www.mail-archive.com/macvisionaries@googlegroups.com/ >>>> --- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To unsubscribe from this group and stop receiving emails from it, send an >>>> email to macvisionaries+unsubscr...@googlegroups.com. >>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>> For more options, visit https://groups.google.com/d/optout. >>> >>> -- >>> The following information is important for all members of the Mac >>> Visionaries list. >>> >>> If you have any questions or concerns about the running of this list, or if >>> you feel that a member's post is inappropriate, please contact the owners >>> or moderators directly rather than posting on the list itself. >>> >>> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara >>> Quinn - you can reach Cara at caraqu...@caraquinn.com >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/macvisionaries@googlegroups.com/ >>> --- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to macvisionaries+unsubscr...@googlegroups.com. >>> To post to this group, send email to macvisionaries@googlegroups.com. >>> Visit this group at http://groups.google.com/group/macvisionaries. >>> For more options, visit https://groups.google.com/d/optout. >> >> -- >> The following information is important for all members of the Mac >> Visionaries list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara >> Quinn - you can reach Cara at caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/macvisionaries@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to macvisionaries+unsubscr...@googlegroups.com. >> To post to this group, send email to macvisionaries@googlegroups.com. >> Visit this group at http://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara > Quinn - you can reach Cara at caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/macvisionaries@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout.
-- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
