Katie,

Sorry, but that seems to be a bug with Mail in El Capitan.  In other words, 
it’s not a configurable thing.  In fact, I just saw a post from a guy on 
another list that specifically mentioned that this issue was still alive & well 
in today’s maintenance release.  So, I suppose we’ll have to wait for another 
update.

Cheers,

CJ


> On Oct 21, 2015, at 9:54 AM, Katie Zodrow <kzodrow...@att.net> wrote:
> 
> Hi, everyone.. I’ve been using El Capitan since I got my Mac fixed yesterday. 
> I was having problems with logging in when I entered my password, but I got 
> that fixed at the Apple store yesterday. I just upgraded from Snow Leopard. I 
> really like the new operating system so far, but I have a small problem 
> that’s kind of annoying. The Mail app is very different to navigate compared 
> to when I used OS 10.6.8, but I’m getting used to it. I have to interact a 
> couple more times in different tables compared to what I’m used to. The only 
> problem I have is I’m not getting a new message alert sound when I get new 
> email. I tried checking for new messages and I don’t hear anything either. 
> When I send a message, it does the swooshing sound like before, but nothing 
> when I receive email. All the other sounds work on my Mac fine, but I’m not 
> sure why this isn’t working.
> Can you please help me fix this?
> Thanks.
> Katie
> 
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