Sounds like you got the same infection my parents did. I still haven't rooted it all out but whatever you do, don't call the number or give them your credit card.

CB

On 4/27/15 2:48 PM, KristeenHughes wrote:
Jonathan, I tried your fix, but when I went back into Safari after turning my WIFI back on, I received the Mac support window and a man named Jake began a live chat with me. He asked me if I was experiencing problems with my Mac as a Michigan Comcast customer. He told me he was there to help me but recommended I call the toll free number. I didn’t know I was having problems and don’t understand what’s going on. I will open a page and in the middle of the regular links on the page this link appears for Mac global deals and a link to close it. I do that and then I get the Mac support message, which until Jake tried to chat with me has always been a loop I couldn’t get out of unless I force quit safari with command+option+escape.

Kristeen
On Apr 26, 2015, at 1:37 PM, Jonathan C. Cohn <jon.c.c...@gmail.com <mailto:jon.c.c...@gmail.com>> wrote:

If you got to the same ad cycle i got to
Here is what's i did
1. Turn off network or unplug if you are using wired ethernet.
2. Exit safari and then go back into safari.
3. Close every window in safari.
4. Reconnect the network.


Jonathan Cohn

On Apr 26, 2015, at 12:03 PM, Alex Hall <mehg...@icloud.com <mailto:mehg...@icloud.com>> wrote:

My choice is Clamsav, which is free in the Mac App Store. I know there are a few other options, but I haven't used any, except for Addware Medic (also free, but not from the App Store).
On Apr 26, 2015, at 11:42 AM, KristeenHughes <khwi...@gmail.com <mailto:khwi...@gmail.com>> wrote:

Safari is not usable at all now, because it is always busy. Before this happened, it slowed down a great deal and every few minutes a window would come up that said I had some problem. Sometimes it was a virus, sometimes a Windows PC warning, but always something that I should attend too. Are there apps that are VO friendly that I can use for virus checking and other potential threats to the Mac?

Thanks in advance.

Kristeen

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