I'm wondering if Mail has the option key mapped for the key combinations you 
are trying to use?  That's the only thing that comes to mind.


Take Care

John D. Panarese
Director
Mac for the Blind
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> On Jan 17, 2015, at 8:07 PM, Brian Fischler <brianfisch...@me.com> wrote:
> 
> Hey all,
> 
> Long time user of keyboard commander and can’t for the life of me figure out 
> when you have mail open why certain keyboard commands do not work. For 
> example, I make use of the option key as my modifier and the number 1 to 
> toggle numpad commander on and off, this works fine in every application 
> except mail. I have the number 2 set to toggle screen curtain on and off 
> which again works fine in any application except mail. I am using the number 
> keys at the top of the keyboard not on my number pad. I thought ok well maybe 
> the numbers do not work with keyboard commander when in mail, but I just 
> tried another key the apostrophe to use to toggle numpad commander on and off 
> and again in mail I get the ding and it will not work. All of my keyboard 
> commanders to pull up programs when I am in mail but for some reason these 
> commands do not work, baffling me. Any thoughts? Thanks,
> 
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