Hi, I had the same problem a while ago with Yosemite. After spending half a day to solve it I discovered that my MAC had lost it's serial number. Can you see a serial number when you open the "About my MAC" item from the Apple menu? Am Mittwoch, 10. Dezember 2014 17:13:26 UTC+1 schrieb Trahern Culver: > > hi all, i’m running the latest version of mac os10 yosemite and i message > and face time are not working. > > > The problem is that i can’t sine in to both apps when i try to sine in > with face time it doesn’t do any thing and just hangs. When i try to sine > in with i message i get an error message that tells me to make sure my > internet connection is working properly it does this when my internet > connection is working just fine. I rang apple care they said it could be an > iCloud password problem but even after i did an icloud password reset the > problem continues, i’m at a loss as to what to do please can any one help > me with this? does any one know what the course of the problem might be? > > > your help with this problem would be most welcome kind regards trahern. >
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