Hi, thanks so much for all the reply. I've took the easy solution,
brought it to Apple Store, and have them do it for me. Like Chris
said, it took less than 10 seconds for them to get it done and
reinstall os10.10 on it.
As usual, i'm very happy with the after sales service that i got from Apple.

Thanks so much for all the help and suggestion.

Regards
Joanne

On 28/11/2014, 'Chris Blouch' via MacVisionaries
<macvisionaries@googlegroups.com> wrote:
> The actual formatting process only takes a few seconds. Generally you'll
> want to boot in recovery mode which runs a separate stripped down
> version of the OS, bring up disk utility, format the drive and then
> install a fresh copy of OSX. You'll find lots of details on each of
> these in the list archives but feel free to ask if you can't dig that up.
>
> CB
>
> On 11/27/14, 4:30 PM, Joanne Chua wrote:
>> Hi, thanks.
>> i have nothing of important there.
>> Just wondering, is there a quicker way to remove content and user profile
>> without reformating the harddrive?
>>
>>
>> Joanne Chua
>> The flip side of Inclusion is Exclusion.
>> Leaders For Tomorrow 2013 Candidate
>> Send from my iPad
>>
>>> On 28 Nov 2014, at 7:55, "'Chris Blouch' via MacVisionaries"
>>> <macvisionaries@googlegroups.com> wrote:
>>>
>>> Depends on how safe you require. Usually just formatting the drive and
>>> reinstalling the OS should get you there. Sure, it's possible that with
>>> the right forensics software somebody could revive your files but is that
>>> really a concern?
>>>
>>> CB
>>>
>>>> On 11/27/14, 3:38 PM, Joanne Chua wrote:
>>>> Hi all,
>>>>
>>>> I'm selling off my old mac book air.
>>>> Just wondering, is that a quick and safe way to remove all it's content
>>>> and user profile, ready for the new owner?
>>>>
>>>> All your help is welcome.
>>>>
>>>> Thanks very much
>>>>
>>>>
>>>> Joanne Chua
>>>> The flip side of Inclusion is Exclusion.
>>>> Leaders For Tomorrow 2013 Candidate
>>>> Send from my iPad
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