Hi Tim,

Gee!!! Why didn't I think of that solution? Thanks for posting this. I do know 
that I needed to use the FN key to access some of the VO speech output. I'm 
still learning so much after a year of owning my MacBook Air. It's amazing that 
there are so many solutions or just one if you think out of the box. I know 
with time that I'll add more items to my bag of tricks when I need to 
troubleshoot. For now, I'll leave it up to the awesome experts on the list. 
Thanks again for the keystroke.

Best,
Eileen

Sent from my iPhone

> On Oct 14, 2014, at 5:02 PM, Tim Kilburn <kilbu...@me.com> wrote:
> 
> Hi,
> 
> Concerning the raising of the volume in Recovery mode, you can often press 
> VO-cmd-left three times then VO-cmd-up a few times and the volume will 
> increase.  This is a normal VO command that can be used most of the time.  
> The VO-cmd-left/right moves you through the Rate, Voice, Intonation, Volume 
> and Pitch and the VO-cmd-up/down changes those levels on the fly.
> 
> Later...
> 
> Tim Kilburn
> Fort McMurray, AB Canada
> 
>> On Oct 14, 2014, at 5:48 PM, Eileen Misrahi <eileen.misr...@gmail.com> wrote:
>> 
>> Hello,
>> 
>> I can really feel your frustrations. Fortunately, my MacBook Air was an easy 
>> fix at the Apple Store today. One thing I want to add, when booting up into 
>> recovery or other dianostic modes on the computer, voiceover can be access 
>> with the command-F5. The voice is not Alex, but some other boyish voice, but 
>> at least there is accessibility to the information. The volume is low and it 
>> can't be increased. Just letting you know about this pointer. HTH. Good luck 
>> and you may need to contact Apple Care.
>> 
>> Best,
>> Eileen
>> 
>> Sent from my iPhone
>> 
>>> On Oct 14, 2014, at 4:37 PM, Rachel Feinberg <walksi...@gmail.com> wrote:
>>> 
>>> Hi Kristeen,
>>> 
>>> I don't know if this is accessible, but in looking up keyboard shortcuts 
>>> for starting up a Mac if something's not working properly, you can try 
>>> holding down D at start up. It will start the apple hardware test, which 
>>> may tell you something about your drives if they are connected.
>>> Rachel. 
>>>> On Oct 14, 2014, at 4:03 PM, Kristeen Hughes <khwi...@gmail.com> wrote:
>>>> 
>>>> Earlier today I noticed that my computer could not see my two external 
>>>> drives which were connected via USB. I decided a reboot was in order, 
>>>> since most of the time this fixes that type of an issue. There was no 
>>>> voice over when the computer restarted. I was unable to tell whether the 
>>>> computer booted all the way or not because of having no speech. I tried 
>>>> rebooting several more times, but the result was still the same.I 
>>>> disconnected all peripherals, and was able to boot into recovery mode. I 
>>>> went into disk utilities and repaired the disk. There seemed to be no 
>>>> problem with the disc. The computer will still not reboot.
>>>> 
>>>> Is there anything else I can try in recovery mode? Is there any other way 
>>>> I can reboot the computer that will give me other diagnostic tools? Thank 
>>>> you for any help anyone can provide.
>>>> 
>>>> Kristeen Hughes
>>>> 
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