Hi, I am just flat we have the level of structure in accessibility that we have in ios. I love the support, although I don't like that I have to make a phone call just to set up a rescue email address to reset my account questions. But over all, I love apple customer support and the knowledge that apple accessibility has about VoiceOver and how it all works. I've never once had to contact them, but the storied I've heard have been nothing but great in telling of apples commitment to accessibility. And while I still have problems with activating again my book share account with mobile safari, I still love VoiceOver.
> On Jun 18, 2014, at 11:35, "Littlefield, Tyler" <ty...@tysdomain.com> wrote: > > it's more than possible. This was also a while back, so perhaps things got > better. I put in another email a bit ago when I heard of good success, so > we'll see where it goes. I'll report success or failure on this thread just > for another viewpoint. > > Thanks, >> On 6/18/2014 12:29 PM, Teresa Cochran wrote: >> Tyler, maybe some messages found their way to the spam folder? Just a >> thought. >> >> Teresa >> >> Winging its way from my iPod >> >> On Jun 18, 2014, at 9:22 AM, Jenine Stanley <dragonwalke...@gmail.com> wrote: >> >>> Wow, yes, I did use the email address and had a response within 12 hours. >>> Even when I just reported something I’ve always gotten a response, if not a >>> personal one. These last two interactions were more specific and definitely >>> personal. >>> Jenine Stanley >>> dragonwalke...@gmail.com >>> >>> >>> >>>> On Jun 18, 2014, at 12:04 PM, Littlefield, Tyler <ty...@tysdomain.com> >>>> wrote: >>>> >>>> Hello: >>>> How did you get in touch with apple accessibility? Was it via >>>> theaccessibil...@apple.com email address? All of my bug reports there have >>>> gone unanswered. >>>>> On 6/18/2014 11:59 AM, Teresa Cochran wrote: >>>>> Yes, I've felt comfortable enough with Apple Accessibility that I called >>>>> and asked a curious question about editing Braille commands. The guy was >>>>> interested enough that he had us do a screen-sharing session, because he >>>>> didn't have access to a Braille display. We concluded that the only way >>>>> to edit Braille commands was by using command-b first, but he offered to >>>>> put in my suggestion for using the Braille display to edit commands as a >>>>> feature request. I definitely wouldn't have felt comfortable initiating >>>>> this with most other companies. This is the main reason I have Apple >>>>> products. >>>>> >>>>> Teresa >>>>> >>>>> Winging its way from my iPod >>>>> >>>>>> On Jun 18, 2014, at 5:46 AM, Jenine Stanley <dragonwalke...@gmail.com> >>>>>> wrote: >>>>>> >>>>>> For those who don't think anything ever happens with Apple >>>>>> Accessibility, here's a happy story. >>>>>> >>>>>> I recently decided to stop complaining about a couple issues and take >>>>>> them to Apple Accessibility. >>>>>> >>>>>> One issue in IOS is the speaking of the word "selected" before some but >>>>>> not all picker items. This is maddening in long lists of items like >>>>>> times. >>>>>> >>>>>> They responded immediately asking for an example of an app in which this >>>>>> occurs. It's easy to find in the calendar app. I reported such and got a >>>>>> very nice note back stating that the issue has been documented and >>>>>> passed to the appropriate department. >>>>>> >>>>>> Yeah, I know, that sounds like lip service but I don't think so. I think >>>>>> it actually got done. >>>>>> >>>>>> I also received detailed instructions for how to report the problem of >>>>>> VO losing focus on some IOS apps. I thought at first it was just the >>>>>> Amazon app but the more I explored the issue, it seems to happen to a >>>>>> lesser degree in other apps as well. I'll have more time this weekend to >>>>>> try the instructions and send a report. >>>>>> >>>>>> Have I ever heard from Dell when reporting things? Microsoft? rarely and >>>>>> then it is a cnned response. Yay Apple. >>>>>> Jenine Stanley >>>>>> dragonwalke...@gmail.com >>>>>> >>>>>> >>>>>> >>>>>> -- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "MacVisionaries" group. >>>>>> To unsubscribe from this group and stop receiving >>>>>> emails from it, send an email to >>>>>> macvisionaries+unsubscr...@googlegroups.com. >>>>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>>> For more options, visit https://groups.google.com/d/optout. >>>> >>>> >>>> -- >>>> Take care, >>>> Ty >>>> http://tds-solutions.net >>>> He that will not reason is a bigot; he that cannot reason is a fool; he >>>> that dares not reason is a slave. >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To unsubscribe from this group and stop receiving emails from it, send an >>>> email to macvisionaries+unsubscr...@googlegroups.com. >>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>> For more options, visit https://groups.google.com/d/optout. >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to macvisionaries+unsubscr...@googlegroups.com. >>> To post to this group, send email to macvisionaries@googlegroups.com. >>> Visit this group at http://groups.google.com/group/macvisionaries. >>> For more options, visit https://groups.google.com/d/optout. >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to macvisionaries+unsubscr...@googlegroups.com. >> To post to this group, send email to macvisionaries@googlegroups.com. >> Visit this group at http://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/d/optout. > > > -- > Take care, > Ty > http://tds-solutions.net > He that will not reason is a bigot; he that cannot reason is a fool; he that > dares not reason is a slave. > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
