Hi Gigi and all, I'd like to try and set some expectations regarding what customers should expect from what companies when it comes to Braille displays. Kawl wrote to me a few days ago, and once we got past some terminology, I established what he wanted was the ability to install Focus Blue firmware updates via the Mac. Freedom Scientific presently doesn't produce any Mac software, but I agree that it's not unreasonable to hope that if you've brought some hardware to run on your Mac, you can upgrade it via that Mac. I can't give any commitments at this point but I do want you and the list to know that the request has been passed on and it is being taken seriously. Certainly firmware upgrades are the responsibility of the Braille display manufacturer, whoever that manufacturer is. There is another issue, and that involves some displays apparently not working on certain variations of Mac. In this case, if the device is working properly in all other situations, this is most likely to be an issue for Apple to resolve. Any screen reader developer, in this case VoiceOver, writes their own drivers to interface with a Braille display. The only drivers Freedom Scientific write are for JAWS, which they also produce. From time to time, something may happen which breaks support for certain displays, and naturally this is highly frustrating for those affected. I'm using the Focus 40 Blue regularly on a Mac with no issues. This doesn't help anyone who is having trouble, but it does suggest that the problem may be isolated to certain kinds of Mac, or even certain kinds of Mac produced at a certain time, so Apple Accessibility is your best bet for this. Like any tricky software issue, the more data Apple can get, I'm sure the more likely it will be that they can isolate and ultimately solve the problem. I hope that's of some help. Jonathan On 12/05/2014, at 1:18 am, Eugenia Firth <gigifi...@me.com> wrote:
> Hi there ' > I hope it works, but I might point out that if you call Freedom Scientific > about your braille display like I did and you mention the words Macintosh > computer, you are immediately told to call Apple. They won't even talk about > it, no matter what your question is. I must say they sort of panicked when I > asked about that cd that comes with the Focus 14. I didn't think it had a Mac > installer on it since Apple puts those drives on our Macs, but I was hoping. > I was told immediately no way should I put that cd in my Mac. They didn't > know there was no way I was going to do that unless it was marked for that or > they told me to do it. > > Regards, > Gigi > > On May 10, 2014, at 9:38 AM, Kawal Gucukoglu <kawa...@me.com> wrote: > >> I have written to Apple and to somebody who works in Freedom scientific to >> see whether or not we can have firmware drivers as Mac installers. >> Hopefully, we will get some results from that soon. >> >>> On 10 May 2014, at 08:59 am, Annie Skov Nielsen >>> <annieskovniel...@gmail.com> wrote: >>> >>> Hi Kawal. >>> >>> It is good to write to apple. It maybe requires a cooperation between apple >>> and freedom scientiffic to get it to work again. >>> >>> Best regards Annie. >>>> Den 09/05/2014 kl. 22.41 skrev Kawal Gucukoglu <kawa...@me.com>: >>>> >>>> I have written to Apple access ability or is it the other way round! To >>>> discuss with Freedom scientific. Hopefully, I will have a response soon, >>>> and will share it with you all. I have also written an email to Jonathan >>>> Mosen to ask him to encourage freedom scientific to put Mac installers of >>>> their products on their website. >>>> >>>>> On 9 May 2014, at 09:19 pm, Annie Skov Nielsen >>>>> <annieskovniel...@gmail.com> wrote: >>>>> >>>>> Hi Kawal. >>>>> >>>>> I have 2 macs here, on the older mac it works on this mac from 2011 it >>>>> will not load the driver as you said. I can not figure out what's going >>>>> wrong. >>>>> >>>>> Best regards Annie. >>>>>> Den 09/05/2014 kl. 21.05 skrev Kawal Gucukoglu <kawa...@me.com>: >>>>>> >>>>>> it has nothing to do with the model, as the driver is stalled on the >>>>>> bell display successfully. It is when you try and connect this displayed >>>>>> via Bluetooth with the Mac. >>>>>> >>>>>>> On 9 May 2014, at 06:57 pm, Teresa Cochran <batsfly...@me.com> wrote: >>>>>>> >>>>>>> This seems very strange. I've had a Focus 40 blue since 2010 and it has >>>>>>> updated perfectly. Is this possibly a difference between older and >>>>>>> newer models? >>>>>>> >>>>>>> Teresa >>>>>>> >>>>>>> Visualize whirled peas. >>>>>>> >>>>>>>> On May 9, 2014, at 10:38 AM, Kawal Gucukoglu <kawa...@me.com> wrote: >>>>>>>> >>>>>>>> Hello. >>>>>>>> >>>>>>>> After updating the firmware on my Bluetooth Focus 40, it will not pair >>>>>>>> to the Mac via Bluetooth as it says Failed to load Driver. >>>>>>>> >>>>>>>> Suppose I'll have to send an e-mail to Accessibility. >>>>>>>> >>>>>>>> Kawal. >>>>>>>> >>>>>>>> -- >>>>>>>> You received this message because you are subscribed to the Google >>>>>>>> Groups "MacVisionaries" group. >>>>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>>>> an email to macvisionaries+unsubscr...@googlegroups.com. >>>>>>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>>>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>>> >>>>>>> -- >>>>>>> You received this message because you are subscribed to the Google >>>>>>> Groups "MacVisionaries" group. >>>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>>> an email to macvisionaries+unsubscr...@googlegroups.com. >>>>>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>> >>>>>> -- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "MacVisionaries" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>> an email to macvisionaries+unsubscr...@googlegroups.com. >>>>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>>> For more options, visit https://groups.google.com/d/optout. >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google Groups >>>>> "MacVisionaries" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send an >>>>> email to macvisionaries+unsubscr...@googlegroups.com. >>>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>> For more options, visit https://groups.google.com/d/optout. >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To unsubscribe from this group and stop receiving emails from it, send an >>>> email to macvisionaries+unsubscr...@googlegroups.com. >>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>> For more options, visit https://groups.google.com/d/optout. >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to macvisionaries+unsubscr...@googlegroups.com. >>> To post to this group, send email to macvisionaries@googlegroups.com. >>> Visit this group at http://groups.google.com/group/macvisionaries. >>> For more options, visit https://groups.google.com/d/optout. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to macvisionaries+unsubscr...@googlegroups.com. >> To post to this group, send email to macvisionaries@googlegroups.com. >> Visit this group at http://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/d/optout. > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. 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