I was right. It was in the drag and drop part. Mouse tracking was on
when it should not ahve been. Fixed that and installed the app. Now I am
back to figuring out how to access the Roboform menu which is dimmed.
The rb toolbar is enabled, so not sure what to do here but will contact
tech support again.
Quote of the nanosecond . . .
Being young is beautiful, but being old is comfortable.
--Will Rogers
Robert & Annie Yanni ke7nwn
E-mail-
gone.to.da...@gmail.com
On 4/28/2014 8:55 AM, Tim Kilburn wrote:
Hi,
So, if the Drag & Drop worked, then you should be able to close the window
you're in. Then, press cmd-shift-a which will open the Applications folder. Once
in the Applications folder, navigate through until you locate the app that you drug
over. If it is there, land on it, then press cmd-o to Open it. That should
complete the installation process. Any dialogs necessary for the install will
display and you'll be done.
If the app is not present in your Applications folder, then the Drag & Drop
must not have worked. So, in this case, re-open the window where the app was
originally, navigate to it, press cmd-c to Copy, press cmd-shift-a to open the
Applications folder and press cmd-v to Paste the app into the Applications folder.
You can then do as mentioned above to open and complete the installation.
Later...
Tim Kilburn
Fort McMurray, AB Canada
On Apr 27, 2014, at 11:25 PM, Robert C <gone.to.da...@gmail.com> wrote:
Tim,
Regardless of how I do it, I end up at the installer window. There are 3
buttons in the group. The app itself, the app folder and the uninstall button.
I drag the app to the folder and drop it...I think. This is where I am stuck.
Quote of the nanosecond . . .
Promise me you'll always remember: You're braver than you believe, and stronger
than you seem, and smarter than you think.
--Christopher Robin to Pooh
Robert & Annie Yanni ke7nwn
E-mail-
gone.to.da...@gmail.com
On 4/27/2014 8:31 PM, Tim Kilburn wrote:
Hi,
It all depends on the app you're installing. In the case of these kinds of
apps that you drag or copy to the Applications folder, all that usually needs
done is opening the app after the copy. So, once you've placed the app in your
Applications folder, select it from within that folder and press cmd-o to open
it. If anything needs installed elsewhere, the app will do it automatically
for you. There are some situations where it may ask you for license info or
some other things but in many cases, it just installs in the background. The
app actually checks upon each startup whether it's the first time it's been
opened and/or if certain things have been done, thus it won't need to run the
installation part of things again.
Make sure that you close the .dmg file and eject it so that you don't attempt
to run the app from that disk image. Apps behave much better when they are
running from the Applications folder.
HTH.
Later...
Tim Kilburn
Fort McMurray, AB Canada
On Apr 27, 2014, at 8:16 PM, Robert C <gone.to.da...@gmail.com> wrote:
After uninstalling the app, I am now trying to install it. I must be missing
a step tho. I open the installer, it brings up the window where I drag the app
to the app folder. This is where I cannot figure what the next step is. I know
I should get another dialog that has the install button on it. What is that
step? Thanks.
Quote of the nanosecond . . .
"I don't feel good."
--Luther Burbank (1849-1926), last words
Robert & Annie Yanni ke7nwn
E-mail-
gone.to.da...@gmail.com
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