I had that happen to me once with my iPhone a long time ago. I cleared my app switcher of any apps running in the background. Then I shut my phone off and restarted it after a few minutes. Then I hooked my phone up to the computer and installed the update without any problems. I don't know if turning the phone off and back on did anything but I did it just in case. :)
Good luck, Christina Sent from Christina's iMac :) On Mar 11, 2014, at 4:46 PM, Desi Noller <desiandca...@q.com> wrote: > YESTERDAY, WHEN WE TRIED TO UPDATE OUR IPAD 2, WE HAD A BIG PROBLEM. WE TRIED THREE SUCCESSIVE TIMES, AND EACH TIME WE GOT AN UPDATE FAILED MESSAGE. CAN ANYONE TELL ME WHAT TO TRY NEXT? THANKS SO MUCH IN ADVANCE! DESI > > Sent from my iPhone > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
