I know for another provider at another location I actually had to call 
them to get the MAC address unstuck from my cable modem so I could plug 
in another computer. Maybe it has your laptop's MAC address stuck in 
there or they only allow access from certain MAC addresses. Did the 
power cycle help any?

CB

a radix wrote:
> Hello, I am planning to do that yes, i just find it very strange that 
> I cannot use internet at this moment.
> I will call my internet provider to see if i need to enter any 
> information. I know i did have to do that in the past but my internet 
> provider has changed (it has been taken over by another) and as i said 
> i did not enter anything into this computer (the pc i am using now) 
> and it still works.
> Greetings, Anouk,
>
>     ----- Original Message -----
>     *From:* Maxwell Ivey Jr. <mailto:maxwelli...@aol.com>
>     *To:* macvisionaries@googlegroups.com
>     <mailto:macvisionaries@googlegroups.com>
>     *Sent:* Wednesday, August 26, 2009 9:34 PM
>     *Subject:* Re: my macbook pro is here, problems with internet
>
>     Hello;  why don't you just purchase a wireless router?  You plug
>     it into your cable system, and then you could take your laptop
>     anywhere in the house.  They are very cheap and relatively easy to
>     install here.  glad to hear we have another mac user in the fold.
>      have fun with it, Max 
>     On Aug 26, 2009, at 10:07 AM, a radix wrote:
>
>>     Hello, my macbook pro arrived this morning via ups I must say its
>>     quick, i ordered 8 days ago via bank transfer and a custom
>>     configuration.
>>     Everything works fine although i get lost in a few dialogs.
>>     I cant connect to the internet htough. I use a cable modem and
>>     udner windows i can just push in the network cable and I am ready
>>     to go. Not so now htough.
>>     Any idea of what routers work best with the mac? I was thinking
>>     of getting a linksis pre-n router, will that work?
>>     If i just configure the touter right and it works on the pc
>>     should i also just be able to plug it into the mac for it to work?
>>     Greetings, Anouk,
>>
>>
>>
>>     >>

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