Hello, The AppleCare support page is at:
http://www.apple.com/support/applecare/overview/ You can use item chooser menu (VO-I) to look for "Register" then read down through the information and navigate to the links for "Register a new agreement" or "Check registration status". VO-Space to activate the links and go to the registration page. You'll need an Apple ID login to use these pages. You probably created an Apple ID if you used the iTunes Store to purchase music. If you don't have an Apple ID, when you're prompted to sign in to the Apple Support page you can find a link to create an Apple ID. In order to register your AppleCare, you need: • The serial number of your Mac • The serial number or agreement number of your AppleCare protection plan purchase If you purchased AppleCare at the time you ordered your Mac from Apple, then the registration is automatic. Similarly, if you purchased AppleCare protection at the time you bought your new Mac at an Apple Store, then you can have the Store set up your new Mac and run all the latest system updates, and they may also be able to register AppleCare for you (if you give them your Apple ID, or information on how you want one created). To find the serial number of your Mac: 1. Bring up "About This Mac" from the menu bar (VO-M to Apple Menu, then arrow down) 2. In the "About This Mac" window, VO-Left arrow to the operating system version (e.g. you'll hear "Version 10.5.8") 3. Route your mouse cursor to your VoiceOver cursor with VO-Command-F5 if you don't have your mouse cursor set to track your VoiceOver cursor. 4. Click twice with VO-Shift-Space by holding down the Control, Option, and Shift keys and tapping the space bar. 5. Move off and on this field with VO-Left Arrow and VO-Right Arrow to get the new serial number setting announced. 6. Use VO-Shift-C to copy the last phrase VoiceOver announced to the clipboard. You can paste this into a TextEdit window with Command-C, and it should say "Serial Number" followed by a string of perhaps 12 letters and numbers that is your serial number. To find out the serial number or agreement number for your AppleCare Protection Plan purchase, you'll either need to find this in the purchase documents (via OCR or by having someone read this), the barcode on the outside of the package, or by checking email receipts for your purchase from an Apple Store or perhaps a shipping document sent to you by email from the Apple Online Store. You can probably also contact AppleCare as Dan suggested. I think the support number (for the U.S.) is 1-800-275-2273. Once you have registered for AppleCare you can also download the latest version of TechTool Deluxe: https://support.apple.com/techtooldeluxe/main?id=dl (I haven't had to use the original disc, so I would just keep track of the download link, and if you run into a hardware problem that you can't solve at some future date, you can either try the disc that came with your AppleCare Plan, or download the latest version of TechTool Deluxe from the Apple Support site, if it has been some time. HTH Cheers, Esther On Aug 13, 2009, at 09:32, Dan wrote: > > Hello, > However, the tech tool is run from a bootable DVD and is not > accessible as far as I know. it's made by a third party developer. > You should be able to do it over the phone. Just get your serial > number from about this mac under the Apple menu, or in System > Profiles. You will also need someone to read the AppleCare product > number which is on the paperwork that came with the package. When you > call Apple, make sure you get to AppleCare. > When I purchased my Macs, I always purchased the AppleCare protection > at the same time and was automatically enrolled. So I hope I gave the > right info. > When you call Apple, make sure you get to AppleCare. > On Aug 13, 2009, at 12:17 PM, Chris Blouch wrote: > >> >> Hmm. At one time they used to give out an older version of TechTool. >> Guess you could just pop it in your drive and poke around. >> >> CB >> >> matthew T dyer wrote: >>> Good afternoon everyone. >>> >>> I just received my applecare protection plan aloong with a cd. >>> First >>> what is obn this cd? Second as a blind person, how do I regester >>> this. I do not have sited people to help me do this. Is there a >>> way >>> to do this over the phone or what do I do? Thanks. >>> >>> Matthew >>> >>> >>> matthew dyer >>> [email protected] >>> Live journal: mtdyer2009 >>> MSN: [email protected] >>> Twitter: mdyer1 >>> facebook: mdyer >>> >>> >>> >>> >>>> >>> >> >>> > > > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~----------~----~----~----~------~----~------~--~---
