HI,

Lol. Quality time. I like that.

Unfortunately this is her main work machine :( . Neither can she  
perceed with Leo training with a stuck disk. However, If possible, I  
will book a quicker appointment. The machine is not covered by AC but  
is rather covered by an external company. This disition was made  
because the machine is outside of Apple Care time. Having said that,  
the folks at Starnix-BC where it is registered are wonderful.

Regards,
Alex,


On 8-Jul-09, at 12:21 AM, ben mustill-rose wrote:

>
> I think this is going to be more of a hardware issue since the drive
> is actually trying but failing to eject.
> Is the computer covered under apple care?
> My adventureus side wants to tell you to try ejecting it when the
> optical drive is facing downwards - ie: the mbp is stood sideways
> vertically. You may find that even though the disk is not fully
> ejected you will be able to get enough of a grasp on it to be rather
> stubbon when pulling it out.
>
> Having said this, if the machine is still covered, its probably best
> for its user to spend some qualitty time with her boyfriend untill the
> machine can be scene to incase you inadvertently make the issue worse.
>
> On 08/07/2009, Barry Hadder <bhad...@gmail.com> wrote:
>>
>> Alex,
>>
>> Try force quit and relaunch finder.
>>
>> Or, try ejecting the cd as the computer is booting.
>>
>>
>> If that doesn't work, open terminal and type lsof -n|grep /Volumes/
>> volumename.  After the grep you could also just copy the ikon of the
>> drive in question from the desktop and paste it into the terminal
>> window.  This will tell you what if any programms are using the disk.
>>
>> Or try this:  in terminal type hdiutil eject -force /Volumes/ 
>> volumename
>>
>> And if that doesn't work: reboot into command mode.  I can't remember
>> off hand how to do that but I think emediately after the start sound
>> press command-option-o-f but I would look that up if I were you.   
>> Then
>> type eject cd ret reboot-mac ret.
>>
>> And if that doesn't work: <throwing up hands>
>>
>> On Jul 7, 2009, at 11:52 PM, Michael Babcock wrote:
>>
>>>
>>> very sorry, i thought the subject was "macbook pro prices"... sorry
>>> again.
>>> mike
>>>
>>> On Jul 7, 2009, at 8:44 PM, Michael Babcock wrote:
>>>
>>>>
>>>> um, right, what are you asking? Just curious are you looking for
>>>> pricing information for the new macbook pro's?
>>>> On Jul 7, 2009, at 8:10 PM, Alex Jurgensen wrote:
>>>>
>>>>>
>>>>> Hi,
>>>>>
>>>>> My Girlfriend's Macbook Pro was chugging along nicely until today.
>>>>> We
>>>>> put in a Library disk with one of those raised Barcode labels on  
>>>>> it
>>>>> and now the disk won't come out. The MBP tries to eject it, it  
>>>>> gets
>>>>> stuck, and goes back in. Note: It doesn't come far enough out that
>>>>> we
>>>>> can catch it before it goes back in.
>>>>>
>>>>> As her boyfriend, I have my hands tied at the moment seeing as  
>>>>> how I
>>>>> can't get a tech support agent from our support centre out here
>>>>> until
>>>>> Saturday, and this is a critical problem as her Mac won't boot.
>>>>>
>>>>> I should add, we are both legally blind VO users.
>>>>>
>>>>> Thanks in advace and I appreciate any help.
>>>>>
>>>>> Regards,
>>>>> Alex,
>>>>>
>>>>>
>>>>>
>>>>>>
>>>>
>>>> Michael Babcock
>>>> GW Hosting, Your Dedicated Home On The Web
>>>> Phone: +1-888-272-3555, ext 54121
>>>> email: michael.babc...@gwhosting.net
>>>> administrative e-mail: ad...@gwhosting.net
>>>> url: http://gwhosting.net
>>>>
>>>>
>>>>>
>>>
>>> Michael Babcock
>>> GW Hosting, Your Dedicated Home On The Web
>>> Phone: +1-888-272-3555, ext 54121
>>> email: michael.babc...@gwhosting.net
>>> administrative e-mail: ad...@gwhosting.net
>>> url: http://gwhosting.net
>>>
>>>
>>>>
>>
>>
>>>
>>
>
>
> -- 
> Kind regards, BEN.
>
> email: bmustillr...@gmail.com
> msn: benmustillr...@hotmail.com
> web: http://www.bmr.me.uk (under construction)
>
> >


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