On Tue, Sep 27, 2016 at 08:17:07AM +0000, Nicklas Devel wrote:
> Hi LYX
> 
> We are trying to install LYX on our 500 exam pc's at University of Copenhagen.
> 
> Is there an .msi file for the installation?
> 
> We have some problems with install the .exe file.
> 
> Our PC's is windows 7 32-bit.
> 
> I'm looking forward to hearing from you.
> 
> Kind regards
> Nicklas

Dear Nicklas,

To quickly answer your question, I don't believe we have a .msi file for
installation.

I'm sorry you have not received a response yet. Unfortunately most LyX
developers use Linux so it is difficult for us to help. I will add Uwe
to the CC of this email, who is the Windows expert and the developer of
our Windows installer. Please respond to this email and make sure both
Uwe and the mailing list are either in the "To:" or "CC:" of the email.
And then add the following information:

Which .exe exactly are you using? (please provide the URL). Have you
tried both the "bundle" and the plain "installer"? Have you tried both
installers for both LyX 2.1.5 and 2.2.1? Are you installing under
administrator? What *exactly* do you mean by "we have some problems"?
What is the first problem you come across? If it is an error, please
specify the exact error message.

Uwe is quite busy these days, but if he has time he will be interested
in helping you.

Sorry for the frustration. We would be interested in improving our
installer so that it works for you.

Best,

Scott

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