Hardware: toshiba-tecra-a9-s9021v: Intel Wireless WiFi Link 4965AGN
Toshiba Tecra A10: Intel Wi-Fi Link 5100AGN (1x2) Toshiba Tecra A11: Intel what?? Toshiba NB 200: Atheros what?? Toshiba NB 250: Atheros Link AR5B95 Series Toshiba NB 350: ??? 2014-10-25 13:56 GMT-02:00 Marc Tremblay <mtremb...@lbpsb.qc.ca>: > Hi Barry, > > > Do you remember what version of Ubuntu your wife was using back then? We > are able to connect without a problem with V12.04 LTS but cannot connect > with anything more recent. > > > I hate to say it but I think you might be on to something. This really > scares me because our IT dept is just looking for a reason to say that > Ubuntu is not reliable. It took a lot to get this project accepted and be > able to convert our older technology to Ubuntu. We are talking about > potentially converting hundreds of devices. > > > I found a thread on the Ubuntu support forum that I will share with all > of you on Monday. > ------------------------------ > *From:* Barry Titterton <titterton.ba...@gmail.com> > *Sent:* Saturday, October 25, 2014 3:52 AM > *To:* Marc Tremblay > *Subject:* Re: WIFI connectivity issues with WPA2 enterprise and Lubuntu > 13.10 and up > > On 24/10/14 13:50, Marc Tremblay wrote: > > Hi Israel and Andre, > > > The connectivity issue occurs on all of our laptops no matter what make > or model. In general at our school board the older laptops and netbooks we > are converting are Toshiba Tecra A9, A10 and A11's. The Netbooks are NB > 200's, 250's and 350's. We also have Dell laptops and HP laptops in smaller > numbers. > > > In every case, If I install any derivative of ubuntu based on 12.04 LTS > I am able to see my school boards network and then put in the WPA2 > enterprise configuration with user credentials and I get a connection right > away. > > > If I install any derivative of ubuntu that is *newer* than 12.04 I can > sometimes see our network but when I try connecting, it just loops and > continues to ask for the username and password for the network. > > > Yesterday I installed Lubuntu 12.04 on a Toshiba Tecra A9. After the > installation I see the little WIFI icon in the lower left hand corner and i > am able to connect to the network. I then installed Lubuntu 14.4 and then > did not see the WIFI icon at the lower right hand side. > > > I am honestly no expert at this but it does not seem to be a hardware > issue since the same problem occurs no matter what machine we are using. > Would it still be helpful to send you the network controller info? > > > > ------------------------------ > > > Hi Marc, > > Can I ask you to look at the other end of the system? Who, or what, > supplies the wi-fi signal to the school buildings? > > The reason I ask is that my wife had a similar problem a couple of years > back at her university in the UK: her laptop would not connect to the uni' > wi-fi on AES Enterprise after an upgrade to the uni' hardware. The > university had out sourced all of its IT requirements and support services > to a Microsoft re-seller company in the UK, who announced that they would > only provide support for students that used Microsoft software on their > machines! They then installed a new wi-fi network that, for a while, ran in > parallel with the old wi-fi network. My wife was the only person on the > course using Ubuntu (or any form of linux), and she was the only person who > could not connect to the new system. The symptoms were exactly as you have > described. She could still connect to the old wi-fi network, but that was > being phased out. I found a friendly sys admin who took her case to the > university authorities. > > Unfortunately I cannot remember the details of what happened to cause the > problem, or how it was solved, I just know that one day her laptop could > connect to the new system. I can remember the sys admin saying that the > Microsoft reseller had used a non-standard version of the AES Enterprise > set-up on its servers, which was tuned for MS Windows machines, but may > give problems to non-MS machines which used a strict version of the > standard (vendor lock-in anyone?). It was something to do with the timing > being wrong on the 'handshake' of the connection. I don't know if the MS > re-seller adjusted their servers to the correct standard, or whether an > update to Ubuntu made it compatible to the non-standard MS settings. Sorry! > So it might be worth you having a look at the 'supply' side of the wi-fi > network, which may be where the problem lies. > > Regards, > > Barry T >
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