To me that's *always* been part of the problem. Why isn't there a statement
about what happened and how it's being fixed? There is no ”both parts" here.

I know several Canonical employees, and they're all good people, so when
Michael says it's being worked on, I trust that implicitly.

But in the real world, people only know what they hear, and they routinely
hear nothing from Canonical until the damage is done.
On Dec 23, 2012 3:02 PM, "David Planella" <david.plane...@ubuntu.com> wrote:

> Al 23/12/12 19:20, En/na Lucas Betschart ha escrit:
> > http://www.formspring.me/EdmundM/q/406945771976419136
> >
> > It's hard to promote Ubuntu if you lose the convince that
> > Ubuntu/Canonical is something good. Why do you make it so hard
> > to believe for many of us that Ubuntu is still something good and worth
> > to sacrifice our free time?
> >
> > First the Amazon ads and now this. That's not compatible with the spirit
> > of FOSS.
> >
> > Many of our local Community already switched to other distribution like
> > Debian & Fedora. Luckily they're still active in our community because
> > we see our mission mainly in spreading the spirit of FOSS and aren't
> > only Ubuntu Fanboys.
> >
> > How is the situation in your LoCo? Are there already people not showing
> > up anymore at events because of the immoral behavior of Canonical?
> >
> >
>
> Hi Lucas,
>
> I would recommend to first listen to both parts before making a
> judgement. So far you have heard only one side of the story. Making
> assumptions from that will never bring you the full picture.
>
> As a Canonical employee (who hasn't been involved in this topic, though)
> I can tell you that the last thing we do is to act with malice. It may
> have well been a confusion (either from Canonical or from the
> developer), but when there is confusion we act to fix it. I've also
> found that assuming good faith is always the best approach.
>
> Spreading incomplete assumptions and calling fellow community members
> fanboys does not contribute to solving anything, and it's not beneficial
> to either Ubuntu, Canonical or the developer.
>
> I'd suggest waiting from an authoritative reply from Canonical before
> making any judgement.
>
> Thanks.
>
> Cheers,
> David.
>
>
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>
>
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