Hi, Just to sound a word of caution here.
Although FAQs are extremely popular, they are also dangerous because the bigger a FAQ gets, then the more it will overlap and repeat material repeated elsewhere in a more structured way. Also, the bigger it gets, the less of an effective FAQ it is, because it will start to deal with questions that are not "frequently asked". There are already at least three different "forms" of documentation for local teams: 1. https://wiki.ubuntu.com/LoCoFAQ 2. https://wiki.ubuntu.com/LoCoTeamHowto 3. https://wiki.ubuntu.com/LoCoTeamKnowledgeBase In my view, it's generally more efficient and useful for people reading to have documents structured by subject matter, rather than having different forms of document which may well end up repeating the same information. It's quite difficult to keep three separate different information sources up to date when something changes. I think the third page in the above list is the most useful because it breaks information down into different types of material, and a reader can easily see which bit is relevant to his/her particular question or interest. I'm not saying there shouldn't be a page listing frequently asked questions because I can see the use in a document that lists questions which are genuinely common, for quick perusal, but I don't think that it should be the definitive source of information, or that it should be updated ahead of other pages that exist in the knowledge base. Matt -- loco-contacts mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/loco-contacts
