whatever jim. I’ve used this list and helped people. People have helped me. 

Your approach was wrong. My response was wrong. I admitted my mistake.
You wanted this off list and you’re still responding. 

Ban me if you wish - it would only be a temporary measure. I’ve been buying 
your hardware for four years. I can easily stop doing that, too. $5,000 
business relationship would be over.
—
Ryan

On Jul 23, 2014, at 0:11, Jim Thompson <[email protected]> wrote:

> 
> Let's get some facts straight:
> 
> False: "the board, case, SD all cost about $145 if you buy them from 
> PCEngines."
> 
> PC Engines doesn't sell SD cards, so we'll leave those out of the discussion 
> for now. 
> 
> List price on an APU from PC Engines:  $136 (2GB) or $155 (4GB)
> List price on case from PC Engines: $9.30
> List price on power supply from PC Engines: $4.50
> 
> Total:  $149.80 (2GB) or $168.80 (4GB) plus shipping and duties from 
> Switzerland. 
> 
> Netgate price on 2GB APU kit (no storage): $179 ($29 markup vs DIY)
> Netgate price on 4GB APU kit (no storage): $199 ($31 markup vs DIY)
> 
> Plus shipping from Texas. 
> 
> Netgate offer a fully-assembled, supported version of the APU for $299 (2GB) 
> or $319 (4GB), these also include a 8GB SanDisk Extreme SDHC card (same can 
> be added to the kits, above.)
> 
> Best"Google Shopping" price on a 8GB SanDisk Extreme SDHC card is $11.25, but 
> you won't succeed in buying from him. Next best price is $12.   So $161 (2GB) 
> or $181 (4GB), if you chose to DIY.   Remember, you'll still have to pay 
> shipping from Switzerland and US import duties. (So do we, but we do a LOT 
> more volume than you.)
> 
> Now, it actually does take time to program the SD card, assemble the unit, 
> test it, source and track the raw parts, etc.  Getting the heat transfer 
> material and spreader in the right place takes time and know-how.  Moreover, 
> the transfer pad doesn't really permit "do-overs". Maybe you'll get it right 
> the first time.  Maybe.  Getting it right the second time means a reduction 
> in heat transfer. 
> 
> Further, the version of pfSense from the Netgate and pfSense stores has 
> features which do not appear elsewhere.
> 
> Oh, and we laser engrave the cases. (Port marks only on the "kit")  
> 
> Finally, many people will not work very long for no pay, so the support 
> (should you want/need it) does cost something to supply.   The people 
> providing that support have forgotten more about pfSense than you'll ever 
> know. 
> 
> In any case, as you and everyone else can plainly see, the markup is nowhere 
> near $250, as you have emphatically and repeatedly stated. One must therefore 
> conclude that you have an agenda. 
> 
> This is still extremely offensive:
> 
>> My fleecing comment is based on the lack of a statement that says if you 
>> don’t want the support you can look at this model,
> 
> In any case, basic math skills will show that your claim of a $250 "fleecing" 
> is egregiously wrong:
> 
> $319-$181 is $138. 
> $299-$161 is also $138 (hmm!)
> 
> Remember you'll have to import from Switzerland, assemble the unit, and 
> answer questions for a year, take returns, develop the software and have 
> something left over to pay for the Christmas party out of that $138. 
> 
> Just to emphasize: Without the support and assembly, the markup .vs DIY is 
> $30 +/- $1.  
> 
> And here again, you've not paid to import from Switzerland, which are not 
> costs you'll avoid.
> 
> I am left to conclude that you're either lying, or can't perform basic 
> arithmetic. 
> 
> .....
> 
> Now, about the list. 
> 
> I try to keep this list vendor free. Your actions negate that effort. 
> 
> Telling me what to do with my list, hosted by my company, about a project 
> that I have supported from the very start with time and money, is a short 
> path to the ban list.
> 
> Got it?
> 
> -- Jim
> 
> On Jul 22, 2014, at 22:35, Ryan Coleman <[email protected]> wrote:
> 
>> Actually the margin is more like $250 - the board, case, SD all cost about 
>> $145 if you buy them from PCEngines.
>> My fleecing comment is based on the lack of a statement that says if you 
>> don’t want the support you can look at this model, or give an option to opt 
>> out of the support. Also calling it simply APU4 implies that it is 3 
>> versions BETTER than their APU1C4 - it should be APU4-KIT or BUILT or 
>> something like that to differentiate between them.
>> 
>> I love my Alix. The base parts is a good price. The extra cost without other 
>> information is not a good business practice and is, indeed, trying to get 
>> people to spend more money on something that they don’t have to (not saying 
>> they shouldn’t) is bad.
>> 
>> I never ripped into him for that - he publicly told me to take it off the 
>> list when he should have privately. In fact I thought the message WAS 
>> private until my phone lit up with responses.
>> I’ve been on mailing lists since 1996 and I’ve never been called out like 
>> that publicly by a moderator without advance warning.
>> 
>> —
>> ryan
>> 
>> 
>> On Jul 22, 2014, at 22:30, Walter Parker <[email protected]> wrote:
>> 
>>> I see a few things going on here:
>>> 
>>> From the Netgate site, the difference between the APU1C and the APU1C4 DIY 
>>> kits is 2GB vs 4GB. 
>>> The Kits are $179 and $199 and include the board, a case and power plug.
>>> 
>>> The kit from PCEngines is just the board (I don't see any that says it 
>>> comes with a plug or a case). The plugs on PCEngines are not in stock.
>>> Some of the cases are out of stock.
>>> 
>>> Prior emails on this list have indicated that the older versions of the 
>>> case (for the alix) didn't quite fit the APU and therefore had a thermial 
>>> problem due to poor contact. The Netgate cases are the new style that 
>>> doesn't have the problem.
>>> 
>>> The assembled systems from Netgate are $299, which means the price 
>>> breakdown is:
>>> $179 for the Board, case and plug (PC Engines price for all of this is $150 
>>> if you order more than 500 units)
>>> $22 for the flash card
>>> $99 One year of pfSense support 
>>> 
>>> That leaves Netgate with a whole $6 over the price of the DIY kit (which 
>>> was <$30 more than PC Engines, but to get PC Engine's price, you have to 
>>> buy $75,000 worth of hardware).
>>> 
>>> 
>>> I bought my Alix from netgate and it was a good price. This new item is a 
>>> good price. You are unlikely to find the hardware for less money once you 
>>> include the $99 add on from pfSense support.
>>> 
>>> I did find Ryan's initial email to be a bit rude. What is it with people 
>>> that assume that because a company wants to make a profit that they are 
>>> fleecing people? The $6 margin on a $299 product hardly seem like a rip off 
>>> (my time is worth a lot more than that).
>>> 
>>> And you get a tested system with a warranty. 
>>> 
>>> Look at the prices for the Intel systems, they tend to run double once you 
>>> include all the features.
>>> 
>>> 
>>> And have some class, Jim is one of the good guys, doing great work with 
>>> Netgate and pfSense. Ripping on him because he asked that sales types 
>>> questions for a vendor product be sent to the vendor is not a bad request 
>>> (the pfSense vendors do read this list). 
>>> 
>>> 
>>> 
>>> 
>>> On Tue, Jul 22, 2014 at 7:57 PM, Jim Thompson <[email protected]> wrote:
>>> 
>>> I am.  I have.
>>> 
>>> I'm trying to be patient and professional.
>>> 
>>> > On Jul 22, 2014, at 20:47, Sean Colins <[email protected]> wrote:
>>> >
>>> > Who is the list mom and why is he/she not responding to this?
>>> >
>>> >> On Jul 22, 2014, at 6:12 PM, Ryan Coleman <[email protected]> wrote:
>>> >>
>>> >> Look fuck nut: branded and shipped hardware is 100% on topic. Thank you.
>>> >>
>>> >>
>>> >>> On Jul 22, 2014, at 20:10, Jim Thompson <[email protected]> wrote:
>>> >>>
>>> >>> Very little if this thread is related to pfSense.
>>> >>>
>>> >>> Please stay on topic.
>>> >>>
>>> >>> -- Jim
>>> >>>
>>> >>>>> On Jul 22, 2014, at 17:32, Chris Bagnall <[email protected]> 
>>> >>>>> wrote:
>>> >>>>>
>>> >>>>> On 22/7/14 11:17 pm, Nickolai Leschov wrote:
>>> >>>>> I didn't notice this page. So it looks like it's some kind of thermal 
>>> >>>>> paste
>>> >>>>> allows for adequate thermal conductivity between the CPU/south bridge 
>>> >>>>> and
>>> >>>>> the aluminum heat spreader, but the heat spreader is in dry contact 
>>> >>>>> with
>>> >>>>> the case?
>>> >>>>
>>> >>>> The one I've just installed here in my home office has 'sticky' 
>>> >>>> thermal pads on both sides of the aluminium heat spreader, and sticks 
>>> >>>> to both the chips and the base of the chassis.
>>> >>>>
>>> >>>> It gets warm in use, but not uncomfortably hot. Ambient temperature is 
>>> >>>> about 22C at this time of year.
>>> >>>>
>>> >>>>> Now, how is the board held in place, inside the enclosure? Is it held 
>>> >>>>> in
>>> >>>>> place by 'screws and hex nuts'?
>>> >>>>
>>> >>>> 4 screws in the corners which go into binding posts on the chassis, 
>>> >>>> not particularly dissimilar from most PC motherboards into cases.
>>> >>>>
>>> >>>>> What is the thing in the second-to-last picture near the thumb of the
>>> >>>>> presenter's right hand: is it the SIM card tray? Is it accessible from
>>> >>>>> outside, after the installation?
>>> >>>>
>>> >>>> There is a SIM card tray, and like the SD card slot, no, it's not 
>>> >>>> accessible externally after installation.
>>> >>>>
>>> >>>> (as a matter of curiosity, does pfSense support this SIM card slot for 
>>> >>>> anything 'interesting'? - one presumes it would need to be used in 
>>> >>>> conjunction with a miniPCIe radio card of some persuasion)
>>> >>>>
>>> >>>> Kind regards,
>>> >>>>
>>> >>>> Chris
>>> >>>> --
>>> >>>> This email is made from 100% recycled electrons
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>>> 
>>> -- 
>>> The greatest dangers to liberty lurk in insidious encroachment by men of 
>>> zeal, well-meaning but without understanding.   -- Justice Louis D. Brandeis
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