Alan Stern wrote:
On Sat, 5 Jan 2008, seandarcy wrote:

I'm running Fedora 8:

uname -r
2.6.23.8-63.fc8

I connected my new Western Digital My Book 500G external drive to the usb port.

syslog:

Jan 5 21:53:35 testbox kernel: usb 1-4: new high speed USB device using ehci_hcd and address 2 Jan 5 21:53:50 testbox kernel: usb 1-4: device descriptor read/64, error -110 Jan 5 21:54:05 testbox kernel: usb 1-4: device descriptor read/64, error -110 Jan 5 21:54:05 testbox kernel: usb 1-4: new high speed USB device using ehci_hcd and address 3 Jan 5 21:54:20 testbox kernel: usb 1-4: device descriptor read/64, error -110 Jan 5 21:54:36 testbox kernel: usb 1-4: device descriptor read/64, error -110 Jan 5 21:54:36 testbox kernel: usb 1-4: new high speed USB device using ehci_hcd and address 4 Jan 5 21:54:41 testbox kernel: usb 1-4: device descriptor read/8, error -110
.................

Any help apprecoated.

It certainly looks like either the disk drive's USB interface or your computer's USB controller isn't working.

You can try attaching the drive to a different computer or attaching different high-speed USB devices to your computer. That should indicate which component is at fault.

Alan Stern


It's a dual boot desktop. XP sees the usb hard drive, and I can run the WD extended diagnostics on the drive. googling did show some other reports, e.g. http://forum.freespire.org/archive/index.php/t-6479.html, but no solutions.

Any linux diagnostics that would be useful?

sean

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