Erik Steffl wrote:
Eric Mudama wrote:
we don't use security torx screws, we use normal ones on our boards.
I wouldn't recommend swapping boards, since the code stored on the physical media, the opti tables, and the asic on the board were all processed together at one point and are specific to each other. The new board may not work properly with the heads in the other drive, and could even cause damage, if both drives were several sigma to opposite sides of each other in the spectrum of passing drives, or had a different head vendor, etc.
If the data already appears lost and you've run out of other options, it may prove useful to attempt writing to the entire device without attempting reads. If the drive then reads normally after that, the damage was probably incurred in some transient fashion (excessive vibration or heat, etc) and the replacement data may eliminate the failures.
Either way, however, I would probably recommend just RMA'ing the drives. We should be able to get you a replacement in a few days from the time you fill out the form.
it's DiamondMax 9 (manufactured june 13 2003), those had only one year warranty so unfortunately I can't return it (just checked it on maxtor.com).
Sometimes, if you get a nice person from Maxtor on the phone, you can get it RMA'd anyway. You just have to talk to the right person. If you don't get someone willing to help out, try calling back until you get someone else. I was able to return a drive that was 3 months out of warranty. Yours is a bit more out of date, but you might as well give it a shot ;)
James
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