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This is not directly related to Linux but the problem is also
occurring on my Linux machines. Since people here seem to be very
knowledgeable about how to diagnose and document problems with ISPs
I am turning to your collective wisdom for some help. We have been using Bezeq Int'l as our ISP for years (ever since Actcom was bought out). For the most part we have been satisfied even if the Linux support in the early years was not the best. We are now connected with a 20Mb DSL connection. Recently I have noticed a problem with downloading certain zip file that the zip files end up truncated. I.e. rather than downloading a zip file of 1.2 MB the download completes "successfully" but the zip file will only be 800 KB and is obviously not usable. This does not happen on all zip files and it does not seem to be connected to a particular size of zip file (i.e. larger zip files will work sometimes). I have not been able to pin point a particular characteristic of the zip file that causes it to fail. Windows XP, Windows 7 and Ubuntu all encounter the same problem. However, if I connect my laptop via my phone's 3G network I am able to download the zip file without a problem. A second symptom that has come up recently is that when I have clicked on some links, instead of going to the requested site I am shown an error page from Bezeq Int'l saying that this site is dangerous and I cannot go there. If I hit the back button and try again I am able to get to the site without a problem. Putting these two items together I have come to the theory that Bezeq Int'l has updated their firewalls / anti virus software which is somehow causing both of these issues. Has anyone else using Bezeq Int'l encountered similar problems? Other than just calling and complaining are there any tools that I can use to further trouble shoot the problem? If the support people say it is not their problem I would like to have as much support as possible to force them to deal with the issue. Thanks, -- David Suna da...@davidsconsultants.com |
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