http://www.thecom.co.il/article.php?id=11477 has somewhat more information.
---------------------------------------- > Date: Sat, 29 Jan 2011 13:33:46 +0200 > Subject: Help me understand connection to internet: Infrastructure and ISP > From: dotanco...@gmail.com > To: linux-il@cs.huji.ac.il > > Several times I have been caught in the situation in which the > Infrastructure (Hot in this particular case) and the ISP (012 in this > particular case) blame each other for the customer not having internet > access. I need to understand this. > > After two weeks of my mother-in-law not having internet access, during > which 012 blamed Hot and Hot blamed 012, I get there to take care of > the issue. At Hot they tell me that since the modem lights are fine (4 > lit, one flashing) the problem must be with 012. At 012 they tell me > that because she connects without a Dialer (as all Linux customers do) > they cannot trace the problem any further than a superficial check > which checks out OK. 012 "sees" the modem, so they say the problem > must be with Hot. > > Apparently, the ability to trace problems is the reason that Windows > users must use a Dialer. Furthermore, at 012 they inform me that it is > Hot, not 012, that is providing the internet outside because there is > no dialer. They say that they gave Hot "permission" to connect me > directly to the internet this way. So if Hot can provide connections > out, then why do we need ISPs at all? I notice that no other nation in > Europe has this Infrastructure/ISP dichotomy. > > Furthermore, the next time that there is a problem how can I check if > the issue is with the infrastructure or with the ISP? > > Thanks! > > -- > Dotan Cohen > > http://gibberish.co.il > http://what-is-what.com > > _______________________________________________ > Linux-il mailing list > Linux-il@cs.huji.ac.il > http://mailman.cs.huji.ac.il/mailman/listinfo/linux-il _______________________________________________ Linux-il mailing list Linux-il@cs.huji.ac.il http://mailman.cs.huji.ac.il/mailman/listinfo/linux-il
