At 00:46:13 on Saturday Saturday 17 April 2010, Amos Shapira <amos.shap...@gmail.com> wrote: > 2010/4/17 Gadi Cohen <dra...@wastelands.net>: > > I think ultimately what Gilboa is suggesting (below) is the way to go > > (especially with government agencies and subsidaries); however in the > > meantime I'd like to suggest something in the middle. This is where > > I think we've gone wrong until now and how to change it: > > > > 1) Problem: We usually complain to tech support, who are usually > > incompetent. If they forward our complaints on to anyone, it will be > > to the site developers, who use and know nothing but IE, and have no > > motivation to do otherwise. > > > > Solution: We must target the company directors, with strong > > arguments (below) that will convince them to take action, and ORDER > > the developers to get their act together (pay them, make them uphold > > their contract, or change companies). > > > > 2) Problem: Sometime we try get support for Linux, which is harder. > > Solution: All we need is support for W3C, or at least non-IE specific > > code. > > > > 3) Problem: We accept the perception that we are a minority. > > Solution: We're not! As of March 2010, IE has only a 52% market > > share!! [1] > > > > And here lies our compelling arguments: > > > > a) If they're targeting people outside of Israel (including > > investors!), they're excluding 900 million people :) [2] > > b) They're missing out on mobile phones, netbooks, tablets, tvs, etc > > which are all emerging markets. > > c) If they're only targetting Israel (where IE has higher use) they > > are still falling behind their competitors. > > d) Basically, the whole world (even Israel) is moving forwards, and > > they're stuck in the past, losing current customers and not in a > > position to attract new ones. > > > > Analogies are great too. Here's one I just thought of now. > > > > "It's like telling your customers they can only do business with you > > if they call you from a Nokia cell phone" > > > > That's something anyone can understand. Nokia was dominant. They're > > not anymore. Everyone knows of the Iphone, Blackberry, etc and you > > can remind them that none of these devices can access his/her > > website. > > > > So, do they really not care that their entire business image (and > > business potential) is affected simply because they have chosen to > > overpay incompetent site developers? > > > > etc, etc. > > > > Comments welcome :) > > > > References: > > [1] http://en.wikipedia.org/wiki/Usage_share_of_web_browsers > > [2] http://www.internetworldstats.com/stats.htm > > > > Gadi > > Here here to that!! > > That's what I've been telling at each and every such argument for the > last few years - "Linux" and "none-Windows" is not a strong enough > case in the Israeli context. But mobile phones, Mac's disabled people > (standard sites allowing them to use standard accessbility > enhancements) are much larger target audiences and maybe the law > requires to address them (e.g. disabled people). > > About directors - another argument to reach them is that any customer > picking up the phone or visiting their office instead of self-serving > using their site costs them the price of having an employee/contractor > serving that customer (and customer dissatisfaction), which over time > is much higher than the investment in a proper web site. > > --Amos > > (PS It's funny how in the equivalent Australian government agencies of > Bituach Leumi, Mas Hachnasa, Misrad Rishui etc., the people who use > their service are referred to as "customers". I don't remember seeing > Bituach Leumi referring to anyone as "Lakoach" :).
Of course not. There is not a government employee in Israel that would tolerate being referred to as a "public servant". > > On 16/04/2010 14:06, Gilboa Davara wrote: > > > > We're long past the talking stage. > > > > IMHO, we (as in non-Window-using-community) need the following: > > - Someone with (a lot? of) free time to galvanize the efforts. > > - A hub. (Site, facebook, linked-in, etc) > > - Money. (I'm willing to pledge 1K nis for the effort) > > - A good attorney that handles supreme court cases. > > > > In theory, (and sadly enough, without the man power to push it > > forward, it'll remain a theory) the following steps should be taken: > > > > - Setup a site that will be used as a hub to collect funds and > > volunteers. > > - Locate a good attorney. > > - Select several high profile targets (gov.il comes to mind) and sue > > them for say, price of Windows * 5% of all computers in IL. This > > should get their attention. > > - Speaking of attention, make a lot of noise about it in the press. > > News papers usually dig under-dog-vs-government type of wars. > > > > I'd do it myself, but I'm over-worked as it is :( > > > > - Gilboa > > > > > > _______________________________________________ > > Linux-il mailing list > > Linux-il@cs.huji.ac.il > > http://mailman.cs.huji.ac.il/mailman/listinfo/linux-il > > > > > > > > -- > > > > Gadi Cohen aka Kinslayer <dra...@wastelands.net> www.wastelands.net > > Freelance admin/coding/design HABONIM DROR linux/fantasy enthusiast > > KeyID 0x93F26EF5: 256A 1FC7 AA2B 6A8F 1D9B 6A5A 4403 F34B 93F2 6EF5 > > > > _______________________________________________ > > Linux-il mailing list > > Linux-il@cs.huji.ac.il > > http://mailman.cs.huji.ac.il/mailman/listinfo/linux-il > > _______________________________________________ > Linux-il mailing list > Linux-il@cs.huji.ac.il > http://mailman.cs.huji.ac.il/mailman/listinfo/linux-il -- Stan Goodman Qiryat Tiv'on Israel _______________________________________________ Linux-il mailing list Linux-il@cs.huji.ac.il http://mailman.cs.huji.ac.il/mailman/listinfo/linux-il
