Aviram Yeah yeah. Well - then you already know then that the phone number is for Premier customers to use when the service is "unusable". Which has only happened a couple times the past year. The other issues use email which is ok. Personally I only had to use it once when they cunningly removed some features without telling anyone. From a support perspective - imho slicehost and rackspace are hands down winners. fwiw - I had no idea the big G would get such an emotional response in the list.
At any rate - I think I've finished here. d http://www.dannylieberman.info On Wed, Aug 19, 2009 at 9:26 AM, Aviram Jenik <avi...@jenik.com> wrote: > On Tuesday 18 August 2009 13:51:02 Danny Lieberman wrote: > > > 3. Have a single 24x7 point of service contact > > > > You have a contact at google? Do tell! > > We've been paying google for years, and yet haven't been able to get any > human > answer (or any answer for that matter that is not a link to the useless > knowledgebase). This tends to be frustrating when they have bugs which they > don't like to tell anyone about and then fix silently, and your only > indication is other people sharing the same symptoms. > > But it seems you have struck oil in the form of a 24x7 point of service > contact. Please share that wonderful information with rest of the list if > you > don't mind. > > - Aviram > -- Danny Lieberman ------------------------------------------------------------------------------------------------- Protect your data: http://www.software.co.il Twitter: http://twitter.com/onlyjazz Skype: dannyl50 Warsaw:+48-79-609-5964 Israel: +972 8 9701485 Mobile: +972 - 54 447 1114
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