On Thu, Feb 05, 2009 at 03:54:09AM +0200, Dotan Cohen wrote:
I just left HOT after four years of suffering their constant outages
(I had both internet and VOIP telephone). I went to, of all places,
Bezeq and I've discovered that Bezeq has improved in the past few
years. It is a few (less than ten) shekles more expensive, but so far
the service had been terrific and they even included for me a 4-port
wireless router built into the modem.
I should also mention that the tech who came to my house has been a
Bezeq tech for 14 years. It showed in the way he worked. HOT techs
always look like they just graduated from Yossi's Technical Garden and
when I ask them, they are usually in the field for less than a year. I
understand that HOT is new and growing, but they just don't yet have
the experience that Bezeq has.
Thanks. When I finally called, a tech tested my modem and told me it was
unreachable. The tech put me on hold and came back and told me it was
a wide area outage.
When it came back, he called me and we went through some diagnostics
with my modem which had also become "hosed". Since then (foo,foo,foo),
it's working fine.
I have the "business class" service because you could not get a decent
upload speed without it when I upgraded last. I expect by now you can
get better download and upload speeds with the regular service.
Geoff.
--
Geoffrey S. Mendelson, Jerusalem, Israel g...@mendelson.com N3OWJ/4X1GM
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