On Fri, 13 Oct 2006 20:54:23 +0200
Julian Daich <[EMAIL PROTECTED]> wrote:

> El vie, 13-10-2006 a las 16:01 +0200, guy keren escribió:
> > from customer support point of view, it is easier to give people CDs
> > that they just need to install, then give them written instructions. 
> The provided written instructions of how to run and configure the CD are
> not simpler than open your browser and type 138.0.0.10 in the address

Most people are more scared of typing something like 138.0.0.10 into the
browser and filling out the form then following the instruction for the windows
program.

> bar. The booklet also does not include in its 10 pages alternative
> instructions for whose that run Linux, Mac, have not CD drive or older

They don't care about linux and mac users, they just tell you to [EMAIL 
PROTECTED] off and
that you are on your own. As far as they are concerned they whole world runs
winxp and the rest are not worth bothering with.

> PC that cannot run the dialer. Furthermore, their request of 233MHz of
> minimal CPU speed not seem to be not logical for any firmware of
> software dialer which is supposed to do less work than a old phone
> modem. 

Thats because the windows program uses windows drivers on a machine that runs
windows. It needs to bring up a bunch of windows and such, consume a lot of
memory and cpu power due the additional gui and network libraries etc.

The blackbox itself probably has the processing power of a spachler (similar
to something like a 286 or a bubble gum), it's running either linux or vxworks
and a tiny http webserver for the settings with no gui, 2MB of flash and 8mb of
ram if not less. just in case you are interested.

> Maybe is only a bad after aftertaste of my Windows ages, but I don´t
> trust these CDs.  
> > if
> > you give the average user written instructions, they are likely to make
> > a mistake.
> > 
> > --guy
> > 
> > On Thu, 2006-10-12 at 09:13 +0200, Julian Daich wrote:
> > > El jue, 12-10-2006 a las 00:17 +0200, Geoffrey S. Mendelson escribió:
> > > > On Wed, Oct 11, 2006 at 11:43:57PM +0200, Julian Daich wrote:
> > > > 
> > > > > This week I have the opportunity to connect a new Linux PC to the
> > > > > Internet with Bezeq´s ADSL via an Adtech( or whatever it is called)
> > > > > 600 modem/ ruter. I was surprised to find that there are not
> > > > > instructions of how to set the ruter, instead they( Bezeq) give you a
> > > > > CD with a program for Window to configure a dialer and a booklet of
> > > > > how to install and configure that program which in fact is more
> > > > > complicate that doing 138.0.0.10 from your browser from any OS and
> > > > > set Admin as username and password as I did to configure the ruter.
> > > > > After examining the booklet with more detail I found within the
> > > > > technical requirements to have an at least 233Mhz which I suspect is
> > > > > to much requirement for a simple dialer. I´m trying to understand why
> > > > > Bezeq try to force users to use these dialers since it is more
> > > > > complicate to users, uses too much computer resources, costs more
> > > > > paper and CDs to Bezeq and from the Bezeq side there is not
> > > > > difference in resources if it is the modem or the PC what diales. 
> > > > 
> > > > By law, BEZEQ can not sell you access to the Internet. All they can
> > > > sell you is access to their public data network which uses the ATM
> > > > protocol.
> > > > 
> > > > I have been told, but can not verify, that the ATM network realy has no 
> > > > speed or access limitations, you can open a virtual connection to anyone
> > > > that can receive it. 
> > > > 
> > > > I do know that at one time, and they may still do, every ISP had a
> > > > guest user id that allowed you to access their network without being a
> > > > subscriber. The rates were very high, IMHO only usefull if you wanted
> > > > to spend a few minutes testing out an ISP or if you wanted to connect
> > > > to another ISP to forward that must-go-out email when yours was down.
> > > > 
> > > > What you call a modem is really an ethernet to ATM proctol converter
> > > > or packet assembler/disassmbler or PAD.
> > > > 
> > > > Therefore they have to use a VPN aka tunnel to connect you directly with
> > > > your ISP. The ISP then can regulate your data rates and access. 
> > > I understand, and maybe I was not so clear with my posting. My question
> > > is why Bezeq gives you a CD with a dialer instead to teach you to
> > > configure the VPN which resides inside the little blackbox( aka modem or
> > > ruter) which is quite easier and straightforward to do. In fact, at
> > > least for the Adtech modem, you do not need the CD program which Bezeq
> > > calls¨ dialer¨. Is for what it makes me suspect that maybe this program
> > > is more than a dialer.
> > > 
> > > J
> > > 
> > > > 
> > > > HOT uses the same mechanism to connect their customers, but with an
> > > > added twist. Routers made for the U.S. market assume that the "gateway"
> > > > is the IP address of both the IP gateway off of the local segment and
> > > > the tunneling host. In Israel they are seperate and most routers sold
> > > > in the U.S. will not work on HOT's network.
> > > > 
> > > > There is a way around it, since HOT's network is IP over token ring,
> > > > they can set up your connection so that all packets from your cable
> > > > modem go to your ISP, allowing you a direct DHCP connection. Some ISPs
> > > > do it, some won't, some charge for it, all require you to talk to many
> > > > customer service people before you find one that understands what you
> > > > want. :-)
> > > > 
> > > > In the rest of the world, the company that sells you your xDSL service
> > > > is  also your ISP, so a VPN/tunnel is not needed.
> > > > 
> > > > Geoff. 
> > 
> > 
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