On Thu, Aug 17, 2006 at 10:47:09PM +0300, Ilya Konstantinov wrote: > - What good is having a business account at your ISP, if you can get to > a service person nearly without waiting on-hold but they're not really > competent? And is the fuzzy feeling of being business-class worth paying > much more for much less bandwidth?
That's called sell them the same crappy service at higher prices and call it business. This is common here in Israel. The one major exception is HOT business cable internet. Although I am a home user, I have it because it's necessary to get a really fast line. The service is much better than their regular service and when they plan an outage, they call a week in advance. It still goes down, sometimes for several hours at a time. Keep in mind that one hour a day down is 96% uptime, One hour every two days is 98%, one every three is "two nines" (99%). etc. As for putting a bunch of PC junk together and tossingin a certain product of a certain company who produced a rudimenty product, had it enhanced until it was of value by releasing it under the GPL and then selling closed source licenses in direct violation of the GPL, does not a PBX make. An internet full of contributers does not a QA department make, if you want telephone quality reliability. IMHO if you base a business' telecomunication needs on such things as cable modem or xDSL internet, homegrown PBX systems with crappy reliability and dubious life times, do not do due dillegance into the business practices of your vendors, etc, you get what you deserve, being stuck in the dark with your (nonworking) instrument in your hand. Despite what open some source advocates say, if you want real support then you need professional well paid programers and 2-3 professional well paid testers per programer. IMHO if you release the code as open source and support a real developer community and not steal their work, then it is a plus. Geoff. -- Geoffrey S. Mendelson, Jerusalem, Israel [EMAIL PROTECTED] N3OWJ/4X1GM IL Voice: (07)-7424-1667 Fax ONLY: 972-2-648-1443 U.S. Voice: 1-215-821-1838 Visit my 'blog at http://geoffstechno.livejournal.com/ ================================================================= To unsubscribe, send mail to [EMAIL PROTECTED] with the word "unsubscribe" in the message body, e.g., run the command echo unsubscribe | mail [EMAIL PROTECTED]
