On Sun, Feb 15, 2004 at 05:31:36PM +0200, Shlomi Fish wrote:
> 
> Hi!
> 
> My family recently switched ISP to Bezeqint, due to the lower rates. 


  Who was your previous ISP? Can you give examples for the rates?


>               I tried to find out why shlomif.il.eu.org does not get DNS
> lookuped there. I phoned there and was told that a technical support
> person will call me. After a long wait, I got a phone call, and she tried
> to help me. She was completely clueless - hardly knew what DNS was and
> only cared that I could surf the Internet properly, not that the
> particular host lookup was faulty. The problem was not solved and I
> "solved" it by adding the entry to my /etc/hosts file.
> 


  Could it be that you were talking to the home users (`private') 
support desk? Do you have a business account? A fixed, static, IP? Did
you register shlomif.il.eu.org by Bezeqint? I believe that the business
help desk should be the one to try and talk about resolving names. 
However I am not sure you have a chance to talk to them without 
business account or some other justification. Perhaps you should try to
ask the private help desk for the shift manager or another senior 
support man.

-- 
"If you have an apple and I have  an apple and we  exchange apples then
you and I will still each have  one apple. But  if you have an idea and I
have an idea and we exchange these ideas, then each of us will have two
ideas." -- George Bernard Shaw     (sent by  shaulk @ actcom . net . il)

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