On Wed, Dec 10, 2003 at 01:38:39PM +0200, Shachar Shemesh wrote: > Micha Feigin wrote: > > >Even one of their supervisors agreed that their customer support is > >terrible. > > > > > They often don't have a choice. Every so often you hit someone who will > tell you so. Don't try to carry it further - the man may lose his job. > > >Anyway, if you can tell what modem it is, maybe it is possible to > >connect it with Linux anyway (although I would suggest moving to > >another company if you can). > > > > > The problem is that most of them are like that. The only exception I > personally know are actcom. Even that comes at a price. Their quality > comes at the expense of quantity. You often wait quite a while for them > to pick up the line. At least it's a toll-free number (only one in > Israel, as far as I know, to have a toll free support number). > > This is not to say that my experience with them has been totally problem > free. Just that they seem, on the face of it, better than most. > > Shachar > > -- > Shachar Shemesh > Open Source integration & consulting > Home page & resume - http://www.shemesh.biz/ >
I second Shachar's notion that Actcom are a lesser evil. I've been
with them for the past year or so with no problems under Linux
>
>
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--
"Cut your own wood and it will warm you twice"
Regards, Yoni Rabkin Katzenell
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