> And you know what? We may all make laugh of all those 'script support monkeys' > and all such, but... I've tried several times to consult somebody fully > Windows-literate but not so much Linux-literate, by phone, on issue of Linux, > and it was hard as hell.
I attemted to do the same and for me it was hard too. And not just Windows-literate but a programmer with years of experience, so.....maybe I am a poor instructor. I also spent 2 years working as support person and eventually the 'manager' Hetz referred to, and I have gave support to Linux users. Usually manager is a person who has the most experience and some managing skills, so manager may actually know Linux or at least willingly admit that there is a problem on his side, which regular support person will never tell you as they are not allowed to in most cases. Oleg. ================================================================= To unsubscribe, send mail to [EMAIL PROTECTED] with the word "unsubscribe" in the message body, e.g., run the command echo unsubscribe | mail [EMAIL PROTECTED]