On Tue, 17 Sep 2002, Hetz Ben Hamo wrote: > Static IP - I don't need one. I simply registerd to dyndns.org and > install the ddclient on my gateway. End of story..
This is going around the problem, but lets say Ok, see below. > Mail problems when disconnecting - well, with dyndns.org you just ask your > friend to be a backup MX for you, so when you're offline for various reasons > -his server gets your emails and once your server is back online and > re-registerd your dyndns.org host (with the ddclient which does > automatically) - then your email will be kicked back to your mail server from > your friends... So are you advertising dyndns.org or Netvision ? Or are you trying to explain how to fix netvision's problems using some other provider ? The way to fix an ISPs problems is to have them clean up their act. (and leaving it for other ISPs is a good hint most of the time). > Disconnection -I have disconnections once in a 2 weeks avraget time, but > since my mail is saved when I'm offline - then I don't have lots of > problems... Read above. > As for support - I called them few times at 3:00 AM and there was always > someone there. Sure, those windows supporters sucks when it comes to Linux, > but you should ask for the manager who's in charge. And the manager will also be mostly clueless. > Most of the time you can see the problem in your /var/log/messages - sometimes > the TACACT server "forget" to unregister you before you dial again or their > server doesn't answer - you can explain that to the supporter. If you don't > like the supporter - then ask his manager... The supporter will ignore your questions, saying that they do not support Linux etc etc. The manager wont be much more helpful. Also, the attitude of "why turn to support, you can fix your own problems" is not really what I would call flattering to the ISP you are trying to defend here... ;) .. To conclude, an ISP you connect you should provide you with a service that is as closely as possible tailored to your needs. If in order to receive such service you need to bend over backwards, and also you need to replace part of that ISPs solutions with bandaids, and if the answer to the fact their support is unhelpful in the materia you need to go and fix stuff yourself, I'd say he needs to switch ISPs. Disclaimer: I work for a University (whatever that means). --Ariel -- Ariel Biener e-mail: [EMAIL PROTECTED] PGP(6.5.8) public key http://www.tau.ac.il/~ariel/pgp.html ================================================================= To unsubscribe, send mail to [EMAIL PROTECTED] with the word "unsubscribe" in the message body, e.g., run the command echo unsubscribe | mail [EMAIL PROTECTED]
