Hi Cedar, I had problems like you described when I installed my adsl 6 months ago. It seems to me that you have a pure line quality, though there can be many other problems. Disconnections like you describe usually have to do with pure line quality. What you need to do, is to call 166 and ask for a technician to check your line. This technician should come first with a laptop and check the speed in which you receive the test file from bezeq. after that if there are failures or disconnections he should go over the line and replace faulty or low quality cables. If this doesn't help, he should replace your line access at your local switch board, because sometimes they become faulty and lower your speed, and also (although highly unlikely) catch a lightning. if that still doesn't help, an expert with a special device to check adsl lines should come over, and I am talking about a laptop size device with an lcd display so don't let them fool you because many of the bezeq technician don't know how to use it so they ignore its existence.
anyway, for me it took 3 time for the technician to replace faulty cables and improve the line quality for the disconnections to stop. This happens because the adsl connection is very good and it tries to overcome problems like low quality lines, but most of the time it lower your quality and even disconnects. * - * - * Tzahi Fadida [EMAIL PROTECTED] Fax (+1 Outside the US) 240-597-3213 * - * - * - * - * - * -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Cedar Cox Sent: Sunday, December 23, 2001 1:44 PM To: [EMAIL PROTECTED] Subject: ADSL modems Hi. I've been using bezeq's adsl now for about 6 months. Last week bezeq changed the redback I'm connected to and from then on I've had problems (not to mention, a different IP address.. I'm with Actcom / static IP). Ping time to the remote side of the ppp link is often over 500ms, but sometimes as low as 50ms. It seem to depend on which way the wind is blowing :-|.. I manage 2 servers w/ ADSL connected to the same redback.. same problem appeared at the same time. As you can imagine, I work between these two servers. 1 second is a long lag time. This bugged me. First, I called Actcom and demanded my old IP back, which after a call to bezeq, they did without problem. After this was when I noticed the long ping time problem. During a bad "wind storm" last night I called Actcom support. The guy I spoke to suggested that it had to do with the special way that they gave my old IP back. So, we changed one server back to the new IP. It's not helping. After complaining also about disconnections, the Actcom guy basically said, "we cannot disconnect you, it's a bezeq problem". He suggested that maybe it was the modem; he knows that the orkit modems have problems, and maybe I should request that bezeq change my modem to an Alcatel modem. So, my questions. Does this sound sensible? Also, will this affect the MTU problem? My understanding is that the MTU problem is to do with a bug in the orkit modems. -Cedar please cc replies to me. My list subscription is set to digest. ================================================================= To unsubscribe, send mail to [EMAIL PROTECTED] with the word "unsubscribe" in the message body, e.g., run the command echo unsubscribe | mail [EMAIL PROTECTED] ================================================================To unsubscribe, send mail to [EMAIL PROTECTED] with the word "unsubscribe" in the message body, e.g., run the command echo unsubscribe | mail [EMAIL PROTECTED]
