i think that there is a little problem in solving
the "nezek" problem in our country. so yes, there's an
unknown number of incompetent tech supporters who work for
this company and "bend" under pressure of the clients,
and do give some kind of compensation for the nezek they provide.
but actually the fact this is the only ADSL modem provider in the country
makes them to stand in other position:
"if u don't like the service - go find somebody else."
this is the moto actually. it is probably written on their wall.
i don't know how long it takes to stand up and sue this company
for real monay because of real losses in real business.
it's really nice of us to discuss the existance of the problem with them,
but it is still not a solution. the only solution will be repetative
complaints to the law for bad service and
TV shows like "kolbodek" , newspaper reports etc.
i can't understand why are we so "service unaware" in israel.
it's the same with m$: people buy software and in the agreement
there's in some or other form written "the company does not take any
responsibility for any damage caused by the product"
and "it is provided as is"
what the hell ?
i also want to mention the quality of telephony
infrastructure of the only telephony company (lines) in israel:
how come the analog modems connect at 1/2 their speed when on both ends
the hardware supports full speed ?
it is the awareness and persistance that can resist this nerve.
i don't want to buy bread with a warning:
"is there poison in this product or not,
Angel bakery does not take
any resposibility for it"
this is absurd.
"by this signature you agree to acceept that is in any time
the brakes fail in your BMW, neither we, your mechanics,
nor the BMW do not take any resposibilities"
or maybe even:
" this milk was provided by the finest cows of the Galilee to
you, our dear customer, it's been checked from here to eternity
for the good quality.but if you find a little horn or tail
in it, we're not responsible for it,
Bon Appetitte."
i think i've finished now.
sorry for the language, this is slightly OT to linux.
bye.
-=O0~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~O0=-
"Beware the Jabberwock, my son!
The jaws that bite, the claws that catch!
Beware the Jubjub bird, and shun
The frumious Bandersnatch!"
[L.Carrol "Jabberwacky"]
On Thu, 22 Nov 2001, Maxim Kryachko wrote:
> Well, it all started Saturday evening and lasts until now.
> Netvision support people say it's because they're upgrading
> Their servers. They so not know when exactlyt it's gonna stop.
>
> The problem is not just disconnections, but also that their database is
> not
> Cleared every time you get disconnected, so you cannot connect again
> until you
> Call their support and ask them to do it.
>
> They already apologied, but it does not make my life any easier...
>
> >-----Original Message-----
> >From: [EMAIL PROTECTED]
> >[mailto:[EMAIL PROTECTED]] On Behalf Of Nadav Har'El
> >Sent: Thursday, November 22, 2001 1:20 AM
> >To: Hetz Ben Hamo
> >Cc: [EMAIL PROTECTED]
> >Subject: Re: ADSL problems (is it just me?)
> >
> >
> >On Wed, Nov 21, 2001, Hetz Ben Hamo wrote about "ADSL problems
> >(is it just me?)":
> >> I don't know if its just me or this happends to anyone but
> >in the last
> >> 2 days
> >> I'm was disconnected from my ADSL about 10 times...
> >>
> >> The weird thing is that the IP stays, but the connection is seems to
> >> be dead
> >> (no pings to anyway and the ADSL modem works ok) (I'm connected to
> >> NetVision)...
> >>
> >> Anyone had that problem?
> >
> >I am seeing the exact same problem (also using Netvision).
> >It's not specific to the last 2 days - sometimes a connection
> >lasts more than a week, but some days I get disconnected 5
> >times a day. Most "disconnections" are like you
> >describe: only the pptp process (I think) dies, but the pppd
> >(I think) process remains and holds the IP address and
> >interface. The /var/log/messages has some error message from
> >pptp (I think), but I don't remember now what it says.
> >
> >--
> >Nadav Har'El | Thursday, Nov 22
> >2001, 7 Kislev 5762
> >[EMAIL PROTECTED]
> >|-----------------------------------------
> >Phone: +972-53-245868, ICQ 13349191 |The world is coming to an
> >end ... SAVE
> >http://nadav.harel.org.il |YOUR BUFFERS!!!
> >
> >=================================================================
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> >command echo unsubscribe | mail [EMAIL PROTECTED]
> >
>
>
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