At 21:21 +0200 on 04/12/1999, Ira Abramov wrote:


>well, it appears "the list" hates Hebrew, "the list" hates newbies, and
>"the list" hates moving it's butt. that's why people quietly sneak and
>arrange the Haifa Club and "unauthorized" forums. it's the most
>rediculous situation for a LINUX group I can think of!

My two cents on the whole situation. First, where I come from: I'm a 
complete linux newbie, in that the only thing I've bothered to do in 
linux so far is to install it and add a non-root user... I'm here 
more for the community value and especially for fishing for any 
information about Hebrew as it comes along.

I have done some unix sysadmining in my time, and I'm a regular 
participant in the Postgres mailing lists, as well as several other 
technical and non-technical mailing lists.

The problem starts with the web site, and continues with the list. 
The web site has no content. As simple as that. And it's not in 
Hebrew. Consider the linux user of the future. It is not the sysadmin 
of today... It's probably a 16 years old guy/gal with a bit more 
technical aptitude than his peers. They *have* to have Hebrew.

>I'm going to get a site designer to give a new look
>to the site, and reorganize the info on it as much as my time will
>allow.

Ah, don't. It's not the way the site looks. Don't add bombastic 
graphics. I didn't see that it did much good for the Postgres site. 
What did it good was organizing the information better, and having 
real content in the first place. It's inconceivable that an Israeli 
lug site doesn't have anything more about Hebrew than a few links. 
Some of them are outdated, by the way. I suspect that even without 
Eli's software, one can still have instructions on how to install 
Hebrew web fonts (I did it, actually, now that I think of it, using 
the outdated instructions at Snunit, and my unix experience, which is 
a benefit not every newbie has). The installation of a Hebrew 
keyboard layout that will enable people to fill forms in the web is 
probably a manageable piece of information.

The rationale behind all this is that a person feels that a computer 
system is usable if he can sit down by it, use a dialer, and get on 
the Internet to read his favorite web sites. This probably also 
requires the urgent translation into Hebrew of the most up-to-date 
information on ISP hookup/PPP usage. Accompanied with the scripts.

To summarize for now:

- Put more content (as opposed to fluff) on the web site.

- Realize that Hebrew is the language of Israel, and that the people you are
   aiming at are young people. Even university students, if my memory
   serves me right, try to avoid using English and *pay* people to translate
   articles for them.

As for splitting the mailing list: I know such a thing was supposed 
to be done in the Postgres lists. We usually get many "I tried to ask 
on the newbies list and nobody could answer". I think this was not a 
successful attempt. If anything should be split off the main list 
it's probably the too-technical list. Let's say, a sysadmin list. All 
the moderately technical members, or the willing-to-help-newbies 
experts, should remain on the main list.

Or we could do a web forum in Hebrew. Eli is right that the whole 
thing should be done in Hebrew, and that there is a problem in 
standardizing Hebrew on e-mail. The problem with a forum, however, is 
that it is a pull rather than push model. This means that people who 
do not need help at the time are less likely to visit the forum, 
which statistically means that there will be more people with 
problems, questions, and issues they want to raise, and less experts 
with solutions, answers, and recollection of previous issues 
raised... That's why the forums die.

One last remark: as a rule of thumb, don't let a user group be 
organized or managed by sysadmins. They are too busy and have very 
little patience as a rule. The sysadmin lists I've been on have had 
the same set of strict rules that this LUG list has. This is not 
supposed to be a sysadmin list.

Herouth

--
Herouth Maoz, B.Sc.                Work:      [EMAIL PROTECTED]
                                    Home:       [EMAIL PROTECTED]
HOME PAGE:                   http://telem.openu.ac.il/~herouth/personal/
Internet technical assistant              Open University, Telem Project

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