Thank you everyone for your feedback. I am going to write them a strong worded letter and withhold payment for last fill that I didn't authorize until they sent some notification of account closure.
Best, Jasmine D. On Fri, Dec 13, 2024 at 8:48 AM J Dhar <jasbh...@gmail.com> wrote: > Hello All, > > I am new to this oil delivery business. I took over the same oil company > when we bought the house 3 years ago. This year in early fall, I called > them to stop delivering as I was going to go with another vendor. > > They have since delivered 3 times. Calling the owner on the phone and > reminding him that I am not their customer service hasn't helped. Last > week, I waved the truck away when it was pulling in my driveway. Next day, > I was not home and they still came and delivered oil. > > I am going to mail a written request. What else should be done to close > the account permanently? > > Best, > Jasmine D. >
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