Thank you for your diligence!!
On Thursday, August 15, 2024 at 07:11:26 AM EDT, LaFalam, Darin
<lafal...@lincolntown.org> wrote:
Northern Bedford Road and Mill Street water customers,
I apologize for the wrong date on the Interruption of Water Service
Notification and the water main work taking longer than expected yesterday
(Wednesday the 14th).
The Water Department notified everyone we knew would be affected on Friday by
placing blue notification flyers in their mailboxes on Friday the 9th. We also
posted the Interruption of Water Service notification on Lincoln Talk, the
Lincoln Squirrel, and the Lincoln Water Department Facebook group
(https://www.facebook.com/groups/747772673496079). We expected the work to be
complete by 2:00pm and have a recent history of having water back on before our
estimated time. Occasionally, when working on underground infrastructure,
unforeseen circumstances arise. We were forced to close valves further from the
job site than expected to isolate the work area, creating an interruption in
water service on Mill Street as well. Our crew and contractor worked
diligently, but we could not get the water turned on until 5:00 – 6:00pm.
When we knew the project was running past the estimated 2:00pm time, we
notified the police and fire departments, and manned the phones to return phone
calls. We also sent an update out on Blackboard Connect, the reverse 911
service the Town of Lincoln uses. We apologize for any inconvenience, but this
is the nature of water main repair work. We typically schedule repairs during
the day, as many customers are away from home during work hours.
We have complaints of air in the water lines on Bedford Road outside of the
affected service area. We will get out there immediately to bleed air from
hydrants.
We appreciate your patience and understanding,
Darin LaFalam
Water Superintendent
From: Bijoy Misra <misra.bi...@gmail.com>
Sent: Wednesday, August 14, 2024 3:56 PM
To: Lincoln Talk <lincoln@lincolntalk.org>
Subject: [LincolnTalk] water emergency
Water service mismanagement
A faulty notice came in mail : "Water repairs on Bedford Road
pon Wednesday August 15, 7 AM to 2 PM." Water is off
since the morning. Water office is closed.
Police says it could be 6 PM as an estimate.
I don't understand why they can't phase it so as not to cause inconvenience.
No shower, no cooking, 3:30 PM.
Bijoy Misra
180 Bedford Road
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