https://bugs.documentfoundation.org/show_bug.cgi?id=117682
--- Comment #1 from skierpage <[email protected]> ---
I retried after Help > Restart in Safe Mode and got the same crash.
The crash happened when I tried other Formal letter page designs. It also
happens if I choose to proceed with "Create a letter from this template"
The document recovery window contents depend on what else I was doing in LO,
it's not always "Untitled 2".
I noticed that on the last step of the wizard there's a Location and file name
field pre-filled with a grayed out
"C:\users\spage\AppData\Roaming\LibreOffice\4\user\template\my (can't read the
rest, maybe myLetter.ott?). I have a LibreOffice\4\user directory, but it has
no "template" subdirectory. If I click the [...] button next to this and
navigate to an existing directory and click [Save] (i.e. instead of clicking
[Finish] in the Wizard) I get a crash.
Lastly, I fired up Event Viewer and under Windows Logs > Application, I found a
bunch of information and Error events, usually paired e.g.
information Event 1001, Windows Error Reporting > General
Fault bucket 1857292433001186169, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0
Problem signature:
P1: soffice.bin
P2: 6.0.2.1
P3: 5a8f468e
P4: ucrtbase.dll
P5: 10.0.17134.1
P6: 587decd7
P7: 000000000006e75e
P8: c0000409
P9: 0000000000000007
P10:
...
and three seconds earlier
Error Event 1000, Windows Error Reporting > General
Faulting application name: soffice.bin, version: 6.0.2.1, time stamp:
0x5a8f468e
Faulting module name: ucrtbase.dll, version: 10.0.17134.1, time stamp:
0x587decd7
Exception code: 0xc0000409
Fault offset: 0x000000000006e75e
Faulting process id: 0x37bc
Faulting application start time: 0x01d3ee4fcf05bf0c
Faulting application path: C:\Program Files\LibreOffice\program\soffice.bin
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: 67cec377-c6b6-490a-a8e7-a0fef43ed615
Faulting package full name:
Faulting package-relative application ID:
There are a bunch of AppCrash_soffice.bin_blahblah folders in
C:\ProgramData\Microsoft\Windows\WER\ReportArchive each containing Report.wer ,
do you want me to upload one?
Maybe this is fixed in the newer LO!
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