On Wed, Dec 9, 2009 at 12:52 AM, Graeme Geldenhuys <[email protected]>wrote:
> 2009/12/8 Helmut Hartl <[email protected]>: > >> > > This seems you want to do 3rd party call control of a SIP device. > > Yes, I simply want to initiate a call from inside our application. The > rest is then handled by the actual SIP device or VoIP application. > > >> I know Skype has a public API, but I haven't looked into it yet. I > >> thought I would ask here first. > >> > > Skype has no direct relation to SIP ? > > True, it uses some proprietary protocol for VoIP. But I did take a > brief look at the API. They do allow 3rd party software to control the > Skype client (eg: adding a contact, changing the online status, > initiating a call, etc.) > Graeme, I do this thing all of the time with Asterisk. Unlike many other solutions, Asterisk allow you to do it regardless of the protocol/hardware information you require. I wrote some API for it for lnet (didn't released it though, but willing to release it as lgpl), and told Ales about it. > > Skype seems to be quite popular (I'm not really into such chatting > apps much) and it seems to do what we need. Simply initiate a call. We > don't really need anything fancy like call-routing, PBX etc. We simply > want to add a "value-add feature" to our product. We are a franchise > business, so maybe we can add a link to the Help menu that says "Call > Head-Office via VoIP for support", or call a client if they have a > Skype or SIP account etc. > Or use a "click to call" solution for that, and by a push of a batten in a form you can connect the client's number with your office (I have a client that I made it for him 3 years ago, and it's part of the services it's company provides). > > So it's just a "nice to have" feature really. We can control there > installations, so would could mention Skype as an option to them. But > before we do anything, I obviously need to research the topic a bit > more. > > We already do something similar with SMS services, where they can SMS > clients directly from our software regarding outstanding money or any > specials etc. We use a online SMS service located in South Africa. > Just another little "value-add" feature. > > > > and the actual use case. What SIP Proxy / devices do you intend > > to use ? (e.g. SNOM / Granstream phones, Freeswitch, Astersisk, > > OpenSER, SER, proprietary solutions ) > > This sounds more complicated to what we intended. As I said, I need to > research the subject a bit more before we decide to implement > anything. > > Thank you very much for you reply. You mentioned some interesting > things, that will give me something to research. > > -- > Regards, > - Graeme - > > > _______________________________________________ > fpGUI - a cross-platform Free Pascal GUI toolkit > http://opensoft.homeip.net/fpgui/ > > -- > _______________________________________________ > Lazarus mailing list > [email protected] > http://lists.lazarus.freepascal.org/mailman/listinfo/lazarus > Ido
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