The first thing that I would suggest is to make sure you have the
latest VISA driver.  Make sure you get the full version.

http://digital.ni.com/softlib.nsf/websearch/8E7D54CA3A1FDECF86256E4D007ED2E0?opendocument&node=132070_US

Then open up LabVIEW and run the Serial Communication.vi shipping
example that can be found in the example finder.  Connect pins 2 and 3
together on your serial port.  Then run the example.  You should be
able to see the data being read back.  If not, open the block diagram
and set the handshaking so that it is set to none.

Another good utility is portmon.  You can use it and compare what
windows is seeing across the serial port.  It's very useful and it
allows you to monitor the serial calls when hyper terminal or LabVIEW
is running and then compare the differences.

http://www.sysinternals.com/ntw2k/freeware/portmon.shtml

If the program still doesn't work you might want to create a service
request and call in.  It's possible your serial port doesn't support
the standard serial features that VISA tries to configure.  For
example if you serial port does not support handshaking and you try to
set the handshaking to none it could cause problems, because the port
will not understand the handshaking attribute or the setting of none.

I hope this helps out.

JoshuaP
National Instruments

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