Hello jcnoble,
If you experience a crash in any National Instruments software
component (if you look at the Properties for nipalk.sys, you should
find a Company tag that says "National Instruments Corporation" or
similar), I would first recommend upgrading all software to the latest
available version -- see http://www.ni.com/downloads/ >> Drivers and
Updates >> Current Software Versions.  You may also want to search the
NI KnowledgeBase at http://www.ni.com/support/ for patches and Service
Packs that may apply.  If after upgrading, you continue to experience
failures, I would strongly recommend that you contact National
Instruments Support via phone or email at http://www.ni.com/support/.
To expedite your support, please have all of the details regarding
your issue handy. This includes the crash information (bugcheck,
fault, stop code and parameters), context information on how to
reproduce the crash, memory dumps, installed hardware (computer
brand/model, NI devices, third-party devices), and installed software
(OS version, OS Service Pack, NI software, and third-party software
including the versions).  I am confident that our Applications
Engineers can resolve your issue in a timely fashion and make your
application a success.

Sincerely,
Jeremiah -- Staff Product Support Engineer -- Systems Software
National Instruments -- http://www.ni.com/support

Reply via email to