Friends I live near Toronto and the last I was told by NI was that my sales rep was in Buffalo NY. Support seems to be mostly be email. We speak similar versions of English except in Quebec of course and we have the same time zones (except we have 2 more but I'm in the Eastern zone which we would call Central Canada and it's the east coast of US too.) I haven't checked for a while but when I bought my first version ~1998, the price in Cdn $ was higher than the price in $US after conversion. I actually tried to buy the US version from NI in Austin but in the end they knew where I was because of my shipping address and I was charged the higher price even though it was shipped from the US.
But I don't have a big beef because the difference wasn't so high and I do the reverse when I sell my software to US customers. It's a small difference but I do it because the market is different, not because of higher costs. Also, my perception is that NI's LV prices have come down or maybe it's just because I'm always buying upgrades instead of full versions. R. Glenn Givens P.Eng. Innovention Industries Inc. Burlington, ON, Canada www.innovin.com
