On Wed, Jul 14, 2010 at 9:14 PM, Bob Bruskin <dral...@optonline.net> wrote: > The first call that comes in goes to Line 4 [Lines 1,2,3 not busy]. After the > call is completed, line 4 stays lit and all calls properly route to Line1 and > if busy to 2, etc, the Line 4 light stays lit and that line is not usable.
Is that the normal routing of the calls? that it goes to line 4 first, then rolls to 1,2,3? It appears that something within the system is locking up line 4. As Jim mentioned, a bad station could auto answer. I have not seen it with cordless, but I have seen it a number of times with the analog sets. When the line is lit, you could go through and unplug each station at the ksu and see if the line goes out when you hit a certain extension. I had it happen at a restaurant where the offending phone was one that was forgotten about in a back storage room, and had crusty old wires too. It could also happen from just corroded extension wiring, or something in the system too. You could temporarily program a phone's DSS buttons to show groups of extensions (even unused ones) and see if one of them lights up when the call comes in. Charles Charles Patterson char...@pattcom.com Patterson Communications, Inc. Tarrytown, NY _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
